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Convergys to Support Launch of The Children's Internet -- Creators Anticipate a Strong Consumer Response --

Posted on: Tuesday, 26 July 2005, 09:00 CDT

Convergys Corporation (NYSE:CVG), a global leader in providing customer care, human resources, and billing services, and The Children's Internet, Inc. (OTCBB:CITC), marketers of the product ranked by PC Magazine as the number one Internet service for "Kids' Browsers and Services," today announced an outsourcing agreement under which Convergys will handle customer calls in support of The Children's Internet's upcoming marketing and distribution campaign.

On September 1, 2005, The Children's Internet (r) Inc. will begin a national direct response television marketing campaign to enlist new subscribers to its recently launched secured Internet service specifically designed for children, ages pre-school through junior high. The Children's Internet, acknowledged by PC Magazine as the Editors' Choice, is the first comprehensive Internet security system that brings a secure Web experience to children. The service uses a proprietary browser complete with a lively look, fun, educational, and entertaining links secured in a "white-list" so that material from unapproved sites will not accidentally be displayed.

"We are very excited as we enter this new chapter of our evolution. The timing of the long-awaited launch of The Children's Internet could not be better, as parents are on heightened alert for the safety of their children. All too often the Internet can lead innocent children down dangerous paths, but with the controls built into The Children's Internet we empower parents to protect their children", said Sholeh Hamedani, Chief Executive Officer of The Children's Internet, Inc.

Hamedani continued: "We've come full circle! Twenty years ago Convergys was instrumental in the success of our past company, SyberVision, when it broke new ground and, fueled by direct-response infomercials, became the leader in their industry. Here we are today about to embark on another innovative and unique venture. Having worked with Convergys in the past, we know first-hand that Convergys is a very reputable and reliable provider of customer care services, and we have great confidence in the company's ability to efficiently and effectively handle what we expect to be a rapidly growing customer base."

"The Children's Internet is working to help make our world a safer place for children, and Convergys is delighted to be involved in such a noteworthy undertaking," said Jack Freker, President of Convergys' Customer Management Group. "Based on our previous work with the management of The Children's Internet, we understand its strong commitment to its customers, and we look forward to delivering the highest level of service to the members of The Children's Internet. By contracting with Convergys, The Children's Internet has put in place the infrastructure needed to manage the large number of customers anticipated as a result of its upcoming marketing campaign."

By applying more than 20 years of operational experience in customer care, Convergys brings clarity and rigor to defining, implementing, and managing client-specific solutions. Convergys' solutions help our clients improve operational efficiency and service quality, enrich the customer experience, and strengthen customer relationships to improve their competitive advantage and increase revenue growth. Convergys is outthinking and outdoing (tm) on behalf of its clients every day.

About The Children's Internet

The Children's Internet, Inc. is the exclusive marketer and distributor of The Children's Internet (r) membership based service created just for kids, www.ChildrensInternet.com. The Children's Internet is the most comprehensive, secure Internet service and "educational super portal" specifically designed for children, pre-school to junior high, providing them with SAFE, real time access to the World Wide Web; access to millions of the best pre-selected, pre-approved educational and entertaining web pages accessed through a secure search engine. The Children's Internet provides a child with the tools they need to succeed in life; a rich array of easy to use applications, including secure e-mail, homework help, games, news, learning activities and virtually limitless educational resources all within its safe, protected online community! The product is not simply a filtering or monitoring product that studies have found fail 1 out of 5 times. It is unique from all other services because it is protected by the proprietary, patent pending security software, SafeZone Technology (r), which offers unprecedented security and control against Internet dangers, predators and crude, inappropriate content.

About Convergys

Convergys Corporation (NYSE:CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 62,000 employees in 67 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com

(Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation. All other marks are the property of their respective owners.)

Source: Business Wire

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