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Most Americans Unaware Of Broadband Speed

June 1, 2010

According to a survey released on Tuesday 80 percent of Americans do not know the speed of their home Internet broadband connection, but most are satisfied with its performance.

The survey found that 71 percent of men and 90 percent of women do not know their home broadband speed.  The U.S. Federal Communications Commission (FCC) conducted the survey in its attempt to bring high-speed Internet to the entire U.S.

According to the survey, younger broadband users tend to be slightly more aware of their connection speed than older users.

Of those surveyed between the ages of 18 and 29 years old, 73 percent did not know their home broadband download speed.  87 percent of those between the ages of 50 and 64 years old did not know their broadband speed either.

Fifty percent of those surveyed said they were “very satisfied” with their connection speed, while 41 percent said they were “somewhat satisfied.”

Seventy-one percent said they believe it is as fast as the provider promises most of the time. 

Twenty-four percent said they “always” receive the promised speed, while 47 percent said they receive the promised speed “most of the time.”

Eighty-three percent of those surveyed said they have a cellphone and 33 percent said they were “very satisfied” with the speed of Internet access on the device.

They survey consisted of 3,005 American adults and was conducted April 19 to May 2.  The survey has a margin of error of up to plus or minus 2.6 percentage points.

The FCC’s National Broadband Plan sets a 10-year goal of connecting 100 million U.S. households to affordable 100-megabits-per-second Internet service, which is 25 times the national average.

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