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Audio Video Unlimited and Appliances Unlimited, Canada’s Fastest Growing Electronics and Appliances Banner and Leading Retail Organization to Implement 4CS iWarranty to Streamline Processes and Enhance Extended Service Contract Revenue

June 29, 2010

EAST MOLINE, Ill., June 29 /PRNewswire/ — 4CS, Inc., a leading provider of Service Lifecycle Management (SLM) solutions, is pleased to announce that Audio Video Unlimited and Appliances Unlimited, one of Canada’s premier retailers, has licensed the 4CS iWarranty solution. Audio Video provides electronics that are supported by the industry’s most comprehensive extended service contract. They will be implementing the 4CS solution to support sales and management of their unique extended service contract business for their corporate and Franchisees’ stores.

Michael Bailey, Vice President of ESP & Consumer Finance and recognized industry expert said, “We are committed to providing our franchisees and customers premier products and services and believe that the 4CS iWarranty solution will enable us to continue to lead the industry.”

The 4CS iWarranty solution will automate registration, service provider dispatch, policy tracking, enforcement, and processing of claims associated with extended service contracts. As a result, Audio Video Unlimited and Appliances Unlimited will benefit from immediate access to more reliable data providing greater visibility to business performance. In addition, with the iWarranty solution, Audio Video Unlimited and Appliances Unlimited have direct access to ServiceHub, 4CS’s administrative platform that is delivered with every 4CS solution. ServiceHub provides the ability to quickly implement and administer new programs and policies.

4CS CEO Ashok Kartham shared, “We are pleased that Audio Video and Appliances Unlimited have selected 4CS. As Canada’s fastest growing electronics and appliances franchise, we are proud to partner with them as they continue to revolutionize the electronics and service contracts industry.”

ABOUT AUDIO VIDEO UNLIMITED AND APPLIANCES UNLIMITED, LLC.

Audio Video Unlimited, LLC. (AUDIO VIDEO UNLIMITED) Audio Video Unlimited provides retail solutions to enhance the businesses and lives of their Partners. Over the years, AVU has had retail locations throughout the Greater Vancouver area, with beautiful showrooms featuring home theatre vignettes and car audio sound rooms as well as and some of the most progressive customer satisfaction programs in the business. Today, AVU has more than 90 locations across Canada – all but one are franchise Partners. For more information visit www.avu.ca.

About 4C Solutions, Inc.

4CS is a leading provider of Service Lifecycle Solutions, products that increase customer retention and service chain profitability through improved systems for managing aftermarket processes. 4CS products are easily adapted to customer’s exact needs through its innovative features, knowledge and technology. 4CS Products include: iWarranty – Warranty Lifecycle Management, iService – Service Lifecycle Management, iParts – Service Parts Management, and iSupport – Product- based Support Management. For more information, visit www.4CS.com or call 800.709.8773.

www.4CS.com

SOURCE 4CS, Inc.


Source: newswire



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