Servigistics Acquires Conduit Internet Technologies, Inc.
ATLANTA, July 13 /PRNewswire/ — Servigistics, the enterprise software platform provider for service lifecycle management (SLM) and a portfolio company of Marlin Equity Partners, announced today that it has acquired Conduit Internet Technologies, Inc., a leading provider of product content management solutions for OEM and dealer-based service organizations. The Conduit solutions will add further breadth and depth to the Servigistics Service Lifecycle Management (SLM) solution suite.
“Servigistics is focused on offering the most comprehensive enterprise solution to manage the post-sales service lifecycle and the acquisition of Conduit further expands our SLM capabilities footprint,” said Eric Hinkle, CEO, Servigistics. “Conduit’s content management solutions will give potential and existing Servigistics clients extended capabilities to drive revenue through the service chain by granting more visibility and access to critical content necessary to support their distribution channels.”
With the acquisition, Servigistics will integrate Conduit’s SmartEnterprise Suite(TM) (SES) and complementary Webstore solution as the Service Content Management component of SLM. Conduit’s SES is a powerful content management system that allows enterprises to organize, manage, and share the critical content necessary to support their distribution channels. The easy-to-use administration console enables the real-time delivery of information, speeding the time-to-market of product, parts, and support content from months to minutes. The system transforms the way that manufacturers generate web-based product catalogs, print catalogs, price lists, illustrated parts manuals, and service parts catalogs and also easily handles eBusiness transactions, quote and order management, and product configuration. Webstore leverages this content to enable OEMs, distributors, and dealers to more effectively market their parts and service offerings to end customers by easily creating and managing uniquely tailored Web-based storefronts, through a powerful and affordable SaaS-based offering.
The Servigistics SLM solution suite addresses all the key post-sale service areas including service parts planning and pricing, field service management, service logistics, warranty management, service knowledge management, and now service content management. By managing the post-sales service supply chain as an end-to-end business process, Servigistics clients are able to maximize their profit and growth potential. For more information, visit www.servigistics.com.
Conduit is a software company focused on serving the needs of enterprises that support direct and indirect channels of distribution. The company’s flagship product, the Conduit SmartEnterprise Suite(TM), delivers catalog, eCommerce, aftermarket parts, and print automation solutions – increasing revenue and decreasing costs in their clients’ marketing, selling, and support activities.
Conduit’s product vision and strategy is intensely customer-focused. The SmartEnterprise Suite is the result of years of collaborative development with customers, delivering solutions that meet the real-world requirements of the marketplace.
Servigistics is the only enterprise software platform provider for Service Lifecycle Management (SLM). The company’s award-winning SLM platform enables market-leading companies across diverse industries to successfully execute a service-led growth strategy that delivers value across the entire global service supply chain. Servigistics’ Oracle Fusion and SAP Netweaver-certified solutions address all the key post-sale service areas including service parts planning and pricing, field service management, service logistics, warranty management, and service knowledge management. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world. Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at firstname.lastname@example.org, or via the Web at http://www.servigistics.com.
About Marlin Equity Partners
Marlin Equity Partners is a Los Angeles, California-based private investment firm with over $1 billion of capital under management. Marlin invests in businesses across multiple industries where its capital base, industry relationships and network of operational resources can enhance value. For more information, please visit www.marlinequity.com.