Frost & Sullivan Recognizes the Value Secunia Provides Its Customers Through Vulnerability Research and Intelligence Services
MOUNTAIN VIEW, Calif., Aug. 17 /PRNewswire/ — Based on its recent analysis of the vulnerability research market, Frost & Sullivan recognizes Secunia with the 2010 Global Frost & Sullivan Award for Customer Value Enhancement. Companies that find and responsibly disclose new vulnerability information provide an invaluable service for customers and the security industry. Despite market challenges such as low end-user awareness of the value of original vulnerability research, and competitors that offer differing messages about vulnerability research confusing customers, Secunia has outshone competitors. From 2007 to 2009, the company grew its number of reported vulnerabilities by a compound annual growth rate (CAGR) of 10.7 percent. This growth has resulted in a gain in market share, going from 5.4 percent of the total reported vulnerabilities in 2007 to 12.7 percent of vulnerabilities reported in 2009.
“Secunia’s penetration rate in the vulnerability research market is directly attributable to its firm commitment towards enhancing the value that customers derive from the company’s products and services,” says Frost & Sullivan Research Analyst Chris Rodriguez. “Secunia has been able to provide the highest level of customer value in the vulnerability research market due to several key factors such as consistent research activities, strong performance and brand name, and holistic vulnerability intelligence and management services.”
Unlike several competing companies, Secunia has set the premier example for responsible and secure disclosure and research practices. It does not disclose vulnerabilities to anyone (except for the affected vendor) until a patch is ready to be released by the software vendor. Secunia carefully coordinates the public disclosure process and will even collaborate with the software vendor to help address the reported issues. In addition, while Secunia does not have a formal contributor program set up, external researchers continue to disclose vulnerabilities to the company in an effort to correct these issues. As with Secunia’s own internal research, external contributors must adhere to the company’s strict vulnerability disclosure policy. These practices provide tremendous value for customers, as well as for software vendors and the overall state of security.
The Secunia Research team comprises security specialists that are given dedicated research time to discover new vulnerabilities in the high-profile and critical business applications that are most important to Secunia customers. Secunia has enhanced this value by implementing the most comprehensive, but difficult research practices. While other security researchers rely on automated tools, Secunia Research focuses primarily on thorough code audits and binary analysis to discover new vulnerabilities. This is more time consuming but uncovers vulnerabilities that other techniques would miss. For example, Secunia’s thorough research of a particular client-side application resulted in 14 vulnerability discoveries that other researchers had missed while using automated tools.
“The Secunia Binary Analysis service provides complete code-level analysis and optimized proof-of-concepts,” notes Rodriguez. “This helps other security vendors to verify the effectiveness and accuracy of their signatures.”
Secunia provides complete, end-to-end coverage of the vulnerability management process; its Personal Software Inspector and Online Software Inspector software is protecting over two million end-users. The company has exhibited strong organic growth since its inception in 2002 that is due, in large part, to the company’s ability to leverage its successful vulnerability research practices in the development and updating of its commercial vulnerability management products.
In short, Secunia’s comprehensive and thorough level of research is unmatched in the vulnerability intelligence community. This has allowed Secunia to uncover the most valuable vulnerability intelligence available. As a result, Secunia provides tremendous value for their customers, end-users, and to other security vendors.
Based on the aforementioned factors, Frost & Sullivan is pleased to present the 2010 Global Customer Value Enhancement Award for vulnerability research to Secunia. Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company’s inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
Based in Denmark, Secunia was founded in 2002 by a team of individuals with complementary competencies in management, sales, IT security, and IT development. The founder of the company is Niels Henrik Rasmussen, and co-founders are Thomas Kristensen, Michael Haddi Zaman, Thomas Piil, and Jakob Balle. Secunia recognizes that vulnerabilities in software represent the Achilles’ heel of any network or IT-system. Secunia’s mission is to identify and eliminate the threat from these vulnerabilities, by accurately tracking software vulnerabilities and supplying products to its customers, and the community.
As a leading provider of vulnerability intelligence, Secunia plays an important role in the security eco-system, and is the preferred supplier by more than 1,000 enterprises and government agencies around the globe. The quality and importance of Secunia in the security eco-system is publicly recognized by customers, partners, software vendors, industry peers, media, and the community.
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