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Comfort House Intends to Increase Customer Service, Sales and Employee Productivity With ProfitCenter Software's Profitability Software Suite(TM)

Posted on: Monday, 1 August 2005, 12:00 CDT

ProfitCenter Software Inc. (PCS), a wholly owned subsidiary of Systemax Inc. (NYSE: SYX), and a provider of web-based business automation software, announced today that Comfort House has entered into a hosting agreement with PCS for the deployment of its web based Profitability Software Suite(TM), an integrated multi-channel sales and fulfillment solution.

"For Comfort House to compete and grow in the intensely competitive e-commerce marketplace, we needed an integrated system with one database that could replace all the disparate systems currently in use," stated Jeffrey Gornstein, President of Comfort House. "In our search for a new system, we looked at Ecometry, CommercialWare (OrderMotion) and numerous other companies. PCS had the only solution that would meet our current needs of linking all parts of our business together, but more importantly, position Comfort House for sustained growth in the future," added Gornstein.

ProfitCenter Software's solution is cross organizational in its functionality. PCS offers a single completely integrated solution with one database integrating prospect, customer, inventory, financial and product information across web sites, catalogs, and call centers. Integration to Comfort House's current Yahoo (NASDAQ: YHOO) web store, gives them another channel in which to serve their customers.

"Comfort House's needs are not that dissimilar from many other multi-channel direct marketing companies. They needed a fully integrated system covering all aspects of their direct marketing businesses from lead and prospect management to accounting," said Matthew Ehrlich, President and CEO of ProfitCenter Software. "By having the appropriate functionality and information throughout the customer lifecycle, PCS clients are saving time and creating efficiencies. This leads directly to increased sales and outstanding customer service."

PCS is a 100% web-based service that helps companies automate and manage the entire customer lifecycle across multiple sales channels (web, catalog, call center, outside sales). The PCS Profitability Software Suite provides customers one unified solution that directly enhances a company's bottom line and profitability. PCS eliminates all the costs and complexities of traditional CRM and ERP solutions such as Microsoft (NASDAQ: MSFT), Siebel (NASDAQ: SEBL), SAP (NYSE: SAP), yet offers a broader solution set unlike SalesForce.com (NYSE: CRM), NetSuite, CommercialWare and Ecometry.

About ProfitCenter Software Inc.

A subsidiary of Systemax, Inc. (NYSE: SYX) www.systemax.com and based in Uniondale, New York, ProfitCenter Software Inc. (PCS) (www.profitcentersoftware.com) is a new entrant in the rapidly emerging market for web-based business automation software. The company will deliver to its customers the first integrated and scaleable suite of enterprise applications for directly enhancing a company's bottom line. PCS is one of the first companies to recognize the need for software companies to focus solely on the applications and solutions that can directly affect a company's profits. The Profitability Software Suite(TM) is an integrated multi-channel sales and fulfillment solution.

About Comfort House

Comfort House based in Newark, New Jersey was established in 1991 as a mail order catalog specializing in products that make life easier for seniors, caregivers, and the physically challenged. Today, Comfort House serves customers of all ages around the world with an extensive selection of products designed to make life at home more comfortable. Their product categories include home and garden, personal care, luxury bedding, furniture, kitchen appliances, outdoor living, and much more. For more information on Comfort House visit www.comforthouse.com.

Forward-looking statement:

This press release contains forward-looking statements about the company's performance. These statements are based on management's estimates, assumptions and projections and are not guarantees of future performance. ProfitCenter Software Inc. and Systemax Inc. assume no obligation to update these statements. Actual results may differ materially from results expressed or implied in these statements as the result of risks, uncertainties and other factors including, but not limited to: (a) unanticipated variations in sales volume, (b) economic conditions and exchange rates, (c) actions by competitors, (d) the continuation of key vendor relationships, (e) the ability to maintain satisfactory loan agreements with lenders, (f) risks associated with the delivery of merchandise to customers utilizing common carriers, (g) the operation of the company's management information systems, and (h) unanticipated legal and administrative proceedings. Please refer to the Forward Looking Statements section contained in Systemax Inc.'s Form 10-K for a more detailed explanation of the inherent limitations in such forward-looking statements.

Product or service names mentioned herein are the trademarks of their respective owners.

Source: Business Wire

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