How Headsets.com is Using a 100-year-Old Treat to Sell the Latest in Headset Technology
Headsets.com treats their Customers to candy inside their package as a sweet addition to their unique brand of Customer Love.
San Francisco, CA (PRWEB) December 13, 2010
Order from most companies, and your box will have a bunch of paper in it: an invoice, some ads for a book club, your products, and a bunch of waste used for packing. Order a package from Headsets.com, and customers will not only find your top-of-the-line headsets, they’ll also find candy.
“We actually had to test different candy to see what would show up after a night in transit, and still be as delicious as when we sent it,” explains shipping manager Rick Mills. “Only the classic Tootsie Rolls could make the trip.”
Sometimes Headsets.com sends the classic chocolate, and other times they include the fruit-flavored ones. Either way, Customers constantly comment about how much they love getting the nut-free and gluten-free Tootsie Rolls in their package.
Now, customers are getting these delicious treats along with the current best seller at Headsets.com, the OfficeRunner wireless telephone headset from Sennheiser.
While the most popular headset models have changed as technology marches on, Headsets.com will always be able to make their Customers happy with Tootsie Rolls. In a recent promotion, they doubled the number of candies they included, and saw their sales increase that week. Sweets bring people together, and keep people coming back to Headsets.com
Headsets.com was started in 1997 when CEO Mike Faith wanted to find a headset to increase his productivity. At the time there were no companies offering a wide selection of headsets, product knowledge, or support after the purchase, prompting Faith to fill the need.
Today the company has provided headsets to more than 500,000 customers. Their friendly award-winning headset specialists deliver world class customer service and focus on the needs of their clients. A free lifetime support guarantee accompanies every product. The company will replace any faulty unit without hesitation; just call or email, and a replacement is sent out immediately.
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