Boeing Awards Dell Five-Year Managed Services Contract; Dell to Provide Managed Services for Defense Arm’s Desktop Infrastructure

ROUND ROCK, Texas–(BUSINESS WIRE)–Oct. 20, 2003–Dell (Nasdaq:DELL) today announced that The Boeing Company (NYSE:BA) awarded Dell Services a five-year contract to provide managed services for desktop, notebook and workstations for the Boeing Integrated Defense Systems (IDS) business unit, one of the world’s largest space and defense businesses.

Dell Services will provide complete product lifecycle services throughout the life of the individual computer systems. The agreement includes software distribution, systems installation, break-fix services, asset management and disposition across a variety of hardware devices and operating systems. Through the agreement, Dell will provide service in St. Louis, Mo.; El Segundo, Long Beach, Huntington Beach and Seal Beach, Calif.; and at smaller IDS sites across the country.

“Dell offered Boeing the best overall value in terms of high-quality, reliable, competitively-priced services,” said Donald G. Imholz, vice president of Information Technology for Boeing Integrated Defense Systems.

“The Dell solution also provided a way to standardize desktop support services using a common infrastructure and toolset across Boeing,” said Chris Kent, vice president of Information Technology Services in Boeing Shared Services Group, which manages the Boeing information technology infrastructure.

“Boeing is the leader in its industry, and we are pleased that it has selected Dell as a managed services provider to help drive its business to operate more efficiently than ever,” said Gary Cotshott, vice president and general manager, Dell Services. “Dell’s high quality, low-cost services model and technical expertise will help the defense arm of Boeing optimize the performance of its client systems and environment as our relationship continues to grow.”

In addition to the managed services contract, Boeing uses Dell enterprise hardware including desktops, workstations, notebooks, servers, storage and high performance computing clusters (HPCC), one of which is ranked number 123 on the latest Top 500 list of Supercomputer Sites, which can be viewed at www.top500.org.

About Boeing

The Boeing Company, with headquarters in Chicago and operations in 26 states, is the world’s leading aerospace company, with its heritage mirroring the history of flight. It is the largest manufacturer of satellites, commercial jetliners and military aircraft; NASA’s largest contractor; the primary systems integrator for U.S. missile defense; and a global leader in launch services. In terms of sales, Boeing is the largest U.S. exporter. Total company revenues for 2002 were $54.1 billion.

About Dell

Dell Inc. (Nasdaq:DELL) is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Company revenue for the past four quarters totaled $38.2 billion. Dell, through its direct business model, designs, manufactures and customizes products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained at www.dell.com.

Dell is a trademark of Dell Inc.

Dell disclaims any proprietary interest in the marks and names of others.