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Xelor Software Launches Authorized Solution Provider Program To Help Resellers Increase Profitability, Customer Satisfaction

Posted on: Tuesday, 9 August 2005, 15:00 CDT

Xelor Software(TM) today launched an Authorized Solution Provider Program to help Cisco and Avaya resellers increase the profitability and customer satisfaction of their IP telephony business by incorporating XelorRate(TM) Service Quality Manager software into their enterprise sales and service programs.

As the first proactive solution for resolving the voice quality problems associated with IP telephony, XelorRate software offers a significant business opportunity for Xelor(TM) Software Authorized Solution Providers. The software-only solution lets enterprises easily realize the inherent efficiencies of IP telephony while maintaining quality standards that match or surpass existing PSTN networks.

In addition to ensuring the reliability of realtime IP communications, XelorRate software offers unique economic advantages for IP telephony resellers by providing competitive differentiation, faster system installations, reduced technical support, more profitable consulting contracts, and happier customers.

XelorRate Service Quality Manager is a Linux application for the Red Hat operating system that provides exceptional voice quality without user intervention or complex maintenance procedures. The software automatically integrates with IP telephony systems and leverages industry standards for Quality of Service (QoS) to deliver simplified network configuration, dynamic bandwidth usage and automated packet prioritization. With XelorRate software, an enterprise can unleash its data network investment, enforce its QoS policy end-to-end, and control its network resources on a proactive basis.

"XelorRate software provides important benefits to both our enterprise customers and our system integration business," said Neal Stanton, president, CEO and a founder of Consultedge, an Avaya Platinum Business Partner and leading communications integration organization specializing in the convergence of voice and data systems. "The automatic provisioning of the enterprise network translates into faster system installations and more profitable consulting contracts for us. And the assurance of high-quality IP telephony translates into satisfied customer references and increased business opportunities."

Xelor Software is dedicated to the success of each of its distribution partners. The Authorized Solution Providers Program provides all the tools and resources that resellers need to incorporate XelorRate Service Quality Manager software into their enterprise sales and service programs. In addition, Xelor Software has assembled a professional team that provides valuable sales support, advanced technical assistance and superior customer service to help ensure a successful partnership.

"XelorRate software offers an exceptional business opportunity for Cisco and Avaya resellers," said Rob Scott, president and CEO of Xelor Software. "Our software for overcoming existing Quality of Service problems combined with their knowledge of the enterprise customer will ensure a mutually beneficial and profitable partnership that delivers PSTN-quality IP telephony systems."

XelorRate Service Quality Manager software is currently undergoing technical and beta trials. Xelor Software plans to announce the product, availability and pricing later in Q3, 2005.

About Xelor Software

Xelor Software Inc. is the developer of the first software-only solutions that provide service quality management (SQM) for enterprises deploying IP telephony systems. The XelorRate family of products is the only SQM solution that unleashes the power of an enterprise's existing networking infrastructure, enforces service quality policy end-to-end, and controls network resources for realtime IP communications on a proactive basis. More information on Xelor is available at http://www.xelorsoftware.com.

Xelor Software, Xelor and XelorRate are trademarks of Xelor Software Inc. All other products or services referenced may be trademarks or service marks of their respective companies or organizations.

Source: Business Wire

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