Landmark Home Warranty Selects 4CS’ iWarranty Home Warranty Solution
EAST MOLINE, Ill., April 20, 2011 /PRNewswire/ — Landmark Home Warranty, the largest Utah-based home warranty provider and built on quality, values and customer service has selected the 4CS iWarranty Home Edition software solution to automate customer service and warranty management.
The 4CS solution will enable Landmark to consolidate and automate all aspects of customer support and warranty management business including; call center, on-line knowledge base, service provider management and dispatching, claims adjudication, and reporting and analysis. With the 4CS solution, Landmark will benefit from streamlined processes, consolidation of all support and warranty process to a common application, and immediate access to all data for reporting and analysis purposes.
Landmark provides comprehensive protection against the high cost of repairs or replacement of the home’s major systems and appliances. With Landmark coverage, homeowners, real estate professionals, sellers and buyers can all be confident that they are protected against costly surprises during and after the sale of a home. To support its comprehensive programs, product types, and business partners, Landmark required a solution that was both intuitive to meet the needs of different end-users while sophisticated enough to support its multiple products and coverage’s.
Said Michael Cox, 4CS Account Executive, “Landmark is renowned for their ‘best in class,’ products and support services. Homeowners, real estate professionals, and contractors, recognize Landmark for their industry expertise, professionalism, and responsiveness. This is evidenced by renewal rates that far exceed industry average. We are honored to have been selected by a company recognized for their exceptional service, leadership, and integrity.”
Alma Jeppson, “As the owner and founder of Landmark Home Warranty I may be biased to my opinion. Let me share what others are saying about Landmark.” Quotes can be found at www.facebook.com/landmarkhomewarranty
Title Agency Officer: “I am a fan of Landmark Home Warranty because they have the most affordable plan out there with the best coverage and the best reps. I am also a fan because they are constantly giving back to the community…not many other companies of any kind do as much for their clients.”
Real Estate Agent: “I have been using Landmark HW for the past 6 years. Landmark has the best service of any home warranty company I have used in my 17 years in real estate.”
Service Contractor: “Landmark is great to work with! The Service depot loves working with Landmark because they are always fair and take excellent care of their contractors (That’s US!). Which means that their contractors will take excellent care of Landmark’s customers. (That means YOU!)”
About 4C Solutions, Inc.:
4CS is a leading provider of intelligent service software solutions. 4CS iWarranty software helps to significantly reduce product warranty costs by improving quality and reliability, sharing cost and information with suppliers and partners, and automating the warranty management processes.
The iWarranty product suite consists of multiple solutions to support any industry that requires the ability to enhance customer satisfaction through support services, warranty claims processing, and reporting and analysis.
For more information, www.4CS.com or call 800.709.8773
About Landmark Home Warranty:
Founded in 2004 by Alma Jeppson, Landmark Home Warranty is committed to quality and unparalleled customer service in all aspects of our business. Our success is built by creative, productive employees who are encouraged to make suggestions while thinking “outside the box.” Landmark Home Warranty sells & administers home warranty contracts to home buyers and home sellers. Currently Landmark provides service in Utah, Idaho, and Arizona.
For more information please visit our web site, http://landmarkhw.com/ Live Representatives are available 24 hours a day, 365 days a year, to take your call at 1.866.306.2999.