CounterPath Transforms How Operators Deploy Softphones With New Server and Patented Plug-and-Play Technology
Client Configuration Server and New Patent for Automatic Peripheral
Device Configuration Enable Service Providers and Enterprises to
Simplify and Streamline the Management of Softphone Moves, Adds,
Changes and Application Updates
VANCOUVER, July 12, 2011 /PRNewswire/ – With business softphone adoption
growing at double-digit rates annually, service providers and
enterprise IT departments need to slash the costs and time spent
provisioning and managing those devices. CounterPath Corporation (OTCBB: CPAH); (TSX-V: CCV), today announced the availability of its
Client Configuration Server (CCS) and the granting of U.S. Patent #
7,958,276, which together offer IT managers more control and autonomy
through a simplified management user interface that immediately
increases deployment efficiencies and streamlines end-user device
CounterPath’s Client Configuration Server is designed to enable
enterprises and service providers such as telcos, cable providers and
ITSPs to deploy and manage their own CCS solution, a key node for any
softphone or SIP endpoint deployment. Featuring a clean and intuitive
user interface, the CCS enables service providers to automatically
apply the proper configuration to each end-user device, periodically
update those configurations and remotely upgrade client-side software.
“Service providers typically have to build their own configuration
servers when deploying endpoints such as CounterPath’s softphones. Not
only is that labor-intensive, it isn’t really within the operator’s
core competency,” said Todd Carothers, Senior Vice President of
Marketing and Products, CounterPath. “With CCS, operators can take
advantage of a solution that’s not only off the shelf but specifically
designed to accelerate deployment while increasing back-end
CounterPath’s Client Configuration Server also provides:
-- Five-Nines (99.999 percent) Reliability - The CCS is based on CounterPath's Network Convergence Gateway (NCG) technology, ensuring carrier-class reliability. -- Standards-Based Security - All client communications are done via HTTPS. -- High Scalability - Customers can support millions of softphone/SIP endpoints. -- Flexibility - The CCS's profile and template structure supports a wide variety of client types and end-user configurations. -- Multi-Tenanted Capabilities - A group hierarchy enables reseller scenarios and department-level administrative control within end-customer companies. -- Multiple Interfaces - The CCS is designed for both programmatic back-end systems and operations staff for configuration access on a per-tenant basis.
In addition to desktop softphones, CounterPath’s CCS can be applied to
CounterPath’s mobile softphone applications for Apple’s iOS and Android
devices. This architecture gives service providers and enterprises the
ability to make changes to, and monitor subscriber usage of, their
mobile applications across broader distribution channels, such as Value
Added Resellers (VARs) and Value Added Distributors (VADs).
The CCS also helps major OEM channels manage provisioning scenarios that
have a large number of in-channel constituents – VADs, VARs and
resellers – and multiple end users. Major OEM channels also can use the
CCS to help manage the distribution of revenue to agents in the
channels, and provide audit capabilities to control how many licenses
are being used and by whom.
CounterPath’s newly granted patent, # 7,958,276, covers the automatic
configuration of peripheral devices such as VoIP softphones, headsets
and speakerphones. The CCS implements elements of this patent to
significantly enhance and simplify device deployment and management
within a service provider or enterprise environment. The patent enables
device and software configuration to be performed automatically both
when the software is started and on important events such as a user
unplugging or attaching a headset.
The patent also provides the ability to save and restore multiple
configurations based on a variety of conditions, a major asset in
mobile environments. When combined with the CCS, this feature enables
IT services to achieve zero-touch deployments across the field.
“CounterPath’s new patent enables zero-touch device configuration,”
Carothers said. “The launch of our Client Configuration Server and the
receipt of this latest patent together demonstrate CounterPath’s
commitment to simplifying the softphone experience from implementation
to end user and dedication to helping service providers be successful
in their go-to-market VoIP strategies.”
A hosted version of the Client Configuration Server will be available
from CounterPath in the near future. For more information, please visit
www.counterpath.com/client-configuration-server or contact CounterPath at email@example.com.
CounterPath Corporation is an award-winning provider of innovative
desktop and mobile VoIP software products and solutions. The Company’s
product suite includes SIP-based softphones, server applications and
Fixed Mobile Convergence (FMC) solutions that enable service providers,
enterprises and Original Equipment Manufacturers (OEM) to
cost-effectively integrate voice, video, presence and Instant Messaging
(IM) applications into their VoIP offerings and extend functionality
across both fixed and mobile networks.
CounterPath’s customers include some of the world’s largest
telecommunications service providers and network equipment providers
including AT&T, Verizon, BT (British Telecommunications PLC), mobilkom
Austria, Avaya, Cisco Systems, Metaswitch Networks and Mitel.
For more information please visit www.counterpath.com.
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SOURCE CounterPath Corporation