July 18, 2011

Incentive Solutions Announces Improved RewardTrax Survey and Quiz Capabilities

ATLANTA, July 18, 2011 /PRNewswire/ -- Incentive Solutions, a provider of diversified business incentive services, has announced updates to the RewardTrax® technology platform, including improvements to its system-integrated quiz and survey features. RewardTrax is a SaaS (Software as a Service) technology that supports Incentive Solutions' points-based reward programs. The most recent update enhances RewardTrax' already robust online training and feedback gathering capabilities.

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Highlights of the new quiz and survey features include:

  • Personalized, printable certificates available when participants pass tests and quizzes (for example, to recognize completion of training for a certification)
  • Quiz / test feedback (identifying incorrect responses for retakes or further study)
  • Quiz / test "re-take" settings
  • Direct links to online, pre-test study materials
  • Settings to require that quizzes / tests be taken and passed in a sequence
  • Quiz and survey delivery to specific participant groups/segments
  • Integration with program reward rules (quiz / test results can automatically ratchet up separate program reward payout rules)

"These improvements will certainly allow our clients to get more people in their programs motivated to participate in training and take surveys, behaviors that are proven to boost program performance," says Hank Johnson, Incentive Solutions' VP of Sales and Marketing. "For example, our sales incentives programs have shown time and again that dealers and sales reps sell more after they've completed some product knowledge training. There is an undeniable ROI produced when incentives are used to encourage channel partners to take product training."

Johnson adds, "As a value-added service to clients we often gather valuable data and insight into their employees, customers or partners through the use of program-targeted surveys. While we've tested some top-rated, 3rd-party tools, we've found that the surveys we've integrated directly into the RewardTrax user experience, promoted with point-award incentives, produce the highest levels of participation."

"And we've seen increases in program activity levels - mainly point earning and reward redemption - after using participant survey feedback to refresh and improve programs ... adjusting elements like award rules, rewards, etc. Participants appear to buy into programs when you listen to their input and the end result is increased engagement and program performance."

The online RewardTrax platform supports branded, point-based reward programs capable of motivating desired behaviors through the use of incentive marketing. Incentive Solutions builds programs around RewardTrax to help clients reach a range of business objectives including customer loyalty, boosting sales, motivating and retaining employees, building stronger relationships and more. To learn more or to schedule a live RewardTrax demonstration, call 1- 866-567-7432 or visit http://www.incentivesolutions.com.

About Incentive Solutions

Based in Atlanta, GA, Incentive Solutions is a leading provider of business incentive programs, group incentive travel and prepaid card reward solutions. Their customized incentive solutions are designed to help clients strengthen relationships and motivate behaviors integral to reaching organizational objectives.

Incentive Solutions
Hank Johnson
[email protected]

SOURCE Incentive Solutions