Crossvale’s SWIFT business process automation solution delivers significant ROI

August 10, 2011

Implementation of Crossvale’s SWIFTâ“¢ business process management solution at SuperMedia has yielded exceptional business results. The automation of cross-functional processes has improved productivity, empowered employees and generated an annual savings of more than $1 million.

Dallas, TX (PRWEB) August 09, 2011

Crossvale, Inc., a leading provider of integration and automation services, today announced results from the process automation effort and SWIFT (Smart Workflows, Interactive Forms and Tasks̢Ң) deployment it conducted in support of SuperMedia. SuperMedia is the national leader in local marketing solutions, providing small and medium sized businesses with print, online, mobile and media services. Across the organization, the process improvement effort yielded productivity savings of more than $1 million and 17,000 hours per year from this automation effort. SuperMedia received payback on its SWIFT̢Ң investment in less than four months.

In efforts to streamline cross-functional HR processes and deliver superior service to internal customers, SuperMedia selected Crossvale as their business process automation partner. Crossvale provided a complete solutions package, including the SWIFT automation engine, professional services to automate workflows and integration services to seamlessly insert the SWIFT̢Ң product into the SuperMedia systems infrastructure.

SuperMedia used SWIFT to automate several HR processes which had traditionally been manual and labor intensive, including: contractor on-boarding, employee off-boarding, employee recognition awards, job changes, and vacation carry-over requests. The results not only provided significant productivity gains, but also employees and managers benefitted from quicker responses to their HR interactions and HR team members were able to address more critical issues.

Crossvale President Jason Sharp stated, “Our focus is to create automation solutions that are intelligent and intuitive, so that all process participants, initiators, approvers, monitors and owners achieve maximum productivity. SWIFT optimizes users’ time by making forms and other inputs easy to use, pre-populating as much data as possible, and providing context sensitive help to minimize training down-time.”

SuperMedia was able to bring the SWIFT workflows into operation rapidly, since Crossvale’s consultants handled the integration effort. The required involvement from SuperMedia’s IT staff was minimal, which kept the project from having to compete for resources with other strategic endeavors. Crossvale’s consultants also worked with SuperMedia’s subject matter experts to customize the solution so that it fit seamlessly into the corporate culture. The resulting solution was easily adopted by the employee base.

About Crossvale

Crossvale provides automation and integration solutions that help clients maximize the performance of their people, processes, and technologies. Headquartered in Irving, Texas, Crossvale offers a wealth of experience gained through the implementation of BPM, SOA, and enterprise integration technologies. Founded in 2001, the Company has partnered with clients in 40 states and 20 countries helping them succeed when being counted on to perform. Crossvale builds tailored software solutions, deployed on their proprietary, SWIFT̢Ң cloud-based platform, as well as Oracle and Software AG products. SWIFT̢Ң automates manual business processes and provides monitoring, audits, and controls, so that process improvement efforts can achieve maximum ROI. Crossvale is a GSA IT Schedule 70 Vendor. For additional information, visit http://crossvale.com.


For the original version on PRWeb visit: http://www.prweb.com/releases/prwebcrossvale/SWIFT/prweb8704730.htm

Source: prweb

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