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Eschelon Telecom, Inc. to Provide Network Services to the Better Business Bureau of Utah

Posted on: Monday, 10 November 2003, 06:00 CST

SALT LAKE CITY--(BUSINESS WIRE)--Nov. 10, 2003--Eschelon Telecom, Inc., a provider of voice, data, Internet services and business telephone systems, announced today that it will provide telecommunications services to the Better Business Bureau of Utah (BBB). The BBB of Utah provides marketplace services to consumers and businesses within the state.

Under the terms of the agreement, Eschelon will provide comprehensive local telephone and long distance service to the BBB of Utah office. Eschelon previously installed an NEC Pro II telephone system for the BBB of Utah in 1996. "We have been very impressed with the service we have received as a customer of Eschelon's Business Telephone Systems (BTS), it only made sense to move our network services to Eschelon as well," stated Jody Young, Director of Operations, BBB of Utah. "We receive over 1,000 consumer and business inquiries each day; therefore, we demand a reliable telecom solution, and responsive customer service-- Eschelon has proven they are able to provide both."

"We are excited to expand our relationship with the BBB of Utah and provide network services for them," stated Bob Pickens, Eschelon's Executive Vice President, Marketing. "After understanding their telecom needs, we designed a comprehensive solution customized for their operation."

About the Better Business Bureau of Utah

Founded in 1912, the BBB of Utah serves the entire state of Utah. By advocating self-regulation of the free enterprise and promoting ethics, honesty and fair competition, the BBB of Utah strives to raise the level of satisfaction on the part of both businesses and consumers in the marketplace. The BBB of Utah receives over 305,000 inquiries per year and provides five basic services - reliability reporting, alternate dispute resolution, advertising review, solicitation review and marketplace education.

About Eschelon Telecom, Inc.

Eschelon Telecom, Inc. was founded in 1996 and is a rapidly growing provider of integrated voice, data and Internet services. Headquartered in Minneapolis, Minnesota, the company offers small and medium sized businesses a comprehensive line of telecommunications and Internet products including local lines, long distance, business telephone systems, DSL, dedicated T-1 access, network solutions and Web hosting. Eschelon employs more than 900 telecommunications/Internet professionals and currently provides service to more than 38,000 business customers in Minnesota, Arizona, Utah, Washington, Oregon, Colorado and Nevada. For more information, please visit our web site at www.eschelon.com.

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