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TOSHIBA TEC CORPORATION Document Processing & Telecommunication System Company Selects Servigistics for Service Parts Management

Posted on: Tuesday, 6 September 2005, 09:00 CDT

Service Parts Management Solution to Be Deployed Globally to Enhance Visibility, Streamline Operations, and Optimize Inventory across Subsidiaries

TOSHIBA TEC CORPORATION Document Processing & Telecommunication System Company (from hereafter TOSHIBA TEC), a document processing and telecommunications systems provider, and Servigistics, Inc., the leading provider of service parts management solutions, announced today that TOSHIBA TEC has selected Servigistics to achieve world-class performance in their service parts operations.

Through a multi-phase implementation, TOSHIBA TEC will use the Servigistics solution to improve the effectiveness of the company's service parts operations through global inventory visibility and optimization, by improving service levels, increasing forecast accuracy, boosting productivity, and enhancing collaboration across the company's corporate and subsidiary operations.

"TOSHIBA TEC is currently using a first-generation service parts management solution that does not provide visibility across our global service parts inventory," said Takeo Ishida, General Manager, TOSHIBA TEC. "We selected Servigistics for its proven ability to streamline service parts networks, optimize inventory investments, and provide visibility across worldwide, multi-echelon service parts operations with one integrated system."

"We are very pleased to add TOSHIBA TEC to our growing list of industry-leading clients in the Asia-Pacific (APAC) region," said Hiroshi Shimizu, General Manager of Servigistics APAC operations. "TOSHIBA TEC clearly understands the correlation between best-in-class service parts management and best-in-class service. They are demonstrating their commitment to deliver excellent service to customers by replacing their current service parts planning system with the market-leading Servigistics solution."

TOSHIBA TEC is the second company within the TOSHIBA group to select the Servigistics solution. Servigistics is already successfully implemented around the world at TOSHIBA Medical Systems.

About TOSHIBA TEC CORPORATION

TOSHIBA TEC is helping realize more comfortable lifestyles through three main domains: Retail Information Systems (POS Systems, electronic cash registers, digital computing scales, and bar code systems), Document Processing & Telecommunication Systems (office automation equipment, special terminals, and supplies), and Home Electric Appliances & Other (vacuum cleaners, components). TOSHIBA TEC provides solutions by fully employing technical, information capacity, and system integration capabilities developed in all domains.

About Servigistics

Servigistics is the leading provider of service parts management solutions, and enables companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics clients are 100% referenceable, and include companies such as Agfa, Akibia, Avaya, Axcelis, CNT, Credence, Cray, DaimlerChrysler, Dainippon Screen, Dell, EMC, Ferrari, Fujifilm, GM, Hamilton-Sundstrand, Home Depot Supply, Honeywell, Hyundai, IKON Office Solutions, Infocus, KIA, Maytag, Mazda, Mitsubishi, Motorola, MTD, NACCO Industries, PartsNow!, Patterson Dental, Radiant Systems, Saab, StorageTek, Subaru, Sun Microsystems, Suzuki, Synstar, Toshiba, Toyota, Unisys, the United States Postal Service, Volvo, and VW. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in London and Tokyo and sales and service professionals around the world. Please contact Servigistics at 1-888-942-8623 or +1-770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com.

Source: Business Wire

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