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GWI Software Becomes Microsoft Gold Certified Partner

Posted on: Monday, 29 December 2003, 06:00 CST

VANCOUVER, Wash., Dec. 29 /PRNewswire/ -- GWI Software, the oldest continually operating provider of IT helpdesk solutions, today announced that they received Microsoft's Gold Partner Certification for Software Products. The Microsoft Gold Certified Partner Program brings market recognition to companies providing consistent, high-quality products built on the Microsoft(R) platform. To date, GWI Software is the only provider in its market to receive such certification.

"Only companies that have demonstrated the highest levels of customer service, proven their experience and attained advanced certification receive the designation of Microsoft Gold Certified Partners," says Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. "Today, Microsoft recognizes GWI for its skills and expertise in providing customer satisfaction with Microsoft products and technology."

"GWI is extremely pleased with our status as a Microsoft Gold Certified Partner," said Daren Nelson, CEO of GWI Software. "Being a member of the program allows us to clearly demonstrate our proven expertise in providing high-quality helpdesk solutions. The benefits provided through our Gold membership will allow us to continue to enhance the offerings that we provide for our clients."

The Microsoft Gold Certified Partner Program recognizes companies that have demonstrated their commitment and expertise at delivering one or more specialized areas of Microsoft technologies. The program helps customers identify companies that have proven experience with Microsoft products and solutions.

About GWI

GWI Software is the oldest continually operating provider of helpdesk and customer service applications. GWI's core product, c.Support, is a comprehensive solution that allows support organizations to coordinate, manage, and track everyday support activities, build knowledge bases, and track assets. c.Support is installed at over 2000 locations worldwide, and in use by over 75,000 help desk professionals supporting over 900,000 end users. For more information, contact GWI Software at 360-397-1000 or visit http://www.gwi.com/ .

NOTE: c.Support is a registered trademark of GWI Software.

GWI Software

CONTACT: Emily Lehnen of GWI Software, +1-360-397-1020, orelehnen@gwi.com

Web site: http://www.gwi.com/

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