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VoIP, Inc. Launches Industry's First Private Network 911 Service for VoIP Calls

Posted on: Thursday, 8 September 2005, 09:00 CDT

VoiceOne(TM) Network Provides Unprecedented Quality and Reliability

VoIP, Inc. (OTCBB:VOII), a global provider of advanced communications services utilizing Voice over Internet Protocol (VOIP) as its core technology, announced today the release of the industry's first private network 911 service for broadband and packet communications. The private network 911 service is provided by VoIP, Inc.'s wholly owned subsidiary VoiceOne Communications LLC.

"The industry has been focused on creating quick solutions to meet FCC deadlines related to recent regulatory actions that require VoIP service providers to offer 911 services to customers. Some of these solutions continue to use unsecured, and best-effort transport of the Internet for critical emergency calls," said VoIP, Inc. CEO Steven Ivester.

"We are changing the dynamics at VoIP, Inc., with this unprecedented move to go beyond the requirements of the FCC order to help ensure reliability and quality of 911 calls. We are utilizing our private VoiceOne(TM) MPLS network along with our proprietary softswitch, selective routers, and media gateway controllers to provide the redundancy necessary for best-quality of service for 911 calls over IP," Ivester added.

VoIP, Inc.'s VoiceOne network provides five redundant entry points for IP 911 calls to enter the network through the Internet or private peering. These entry points are strategically placed geographically to provide the shortest path for a phone call originating anywhere in the U.S. These first levels of redundancy, and the strategic geographic locations, provide the best practical implementation to achieving the best-possible quality of service (QoS) connection to the VoiceOne network from Internet voice subscribers.

VoIP, Inc. CTO Shawn Lewis said, "Once the call is received on the VoiceOne network, the call is analyzed for the proper delivery to a Public Safety Answering Point (PSAP), call center, or other emergency location. Based on the destination of the location required to deliver the call, it is maintained on the private VoiceOne MPLS backbone, ensuring the best-possible quality and redundancy for transport, compared to other solutions utilizing the Internet for call delivery."

Carriers, service providers, cable operators, and others can manage the entire 911 service feature set through the VoiceOne web portal or XML provisioning system in near real-time fashion - - another feature not offered by solution providers in the 911 industry today.

Lewis added, "Offering IP related services, with the quality of service and reliability levels carriers and consumers demand and deserve, was our primary focus in designing this product offering. Secondly, making the service affordable and available to all with a simplified interface was critical."

Currently VoiceOne is working with select carriers and service providers in the industry through its 911 product trials. VoiceOne plans to release the entire product at the CompTel/ASCENT Fall 2005 Convention and Expo in Orlando, Fla., Oct. 9-12, where demonstrations of the provisioning interface, reporting, etc. will be demonstrated at the VoiceOne Booth (#500).

Some of the compelling features of the V911 service offering from VoiceOne include:

-- Private transport of the emergency call on the VoiceOne MPLS network

-- Redundant and geographically dispersed entry points for 911 calls

-- Ability to provide 911 service to numbers not owned/serviced by VoiceOne

-- Full web portal for the management of all 911 features

-- XML provisioning interface for electronic management

-- SMS notification when a 911 call is made, chosen by subscriber

-- Email notification list when a 911 call is made, chosen by subscriber

-- 24x7 NOC monitoring of all 911 calls made through VoiceOne

-- VoiceOne NOC can intercept, bridge into 911 calls to provide assistance

-- 911 calls can be recorded as an option of the Service Provider

-- 911 Verification Service, subscriber can dial 555-9191 and receive verbal confirmation of provided service

-- Online interface for subscriber to modify address, or mark nomadic

About the VoiceOne Network

The VoiceOne(TM) network with its 22 points of presence in the U.S. and over 5,000 local access points reaches approximately 90 percent of the U.S. population. VoiceOne is a protocol agnostic network, supporting virtually any protocol including SS7, PRI, H.323, SIP, MGCP, etc. and utilizes both circuit and packet switched technology.

About VoIP, Inc.

VoIP, Inc. is an emerging global provider of advanced communications services utilizing Voice over Internet Protocol (VOIP) as its core technology component. Through its subsidiaries, the Company provides a comprehensive portfolio of advanced telecommunications technologies, enhanced services, broadband products, and fulfillment services to the VoIP industry. Customers include Inter Exchange Carriers (IXCs), Competitive Local Exchange Carriers (CLECs), Internet Service Providers (ISPs), Cable Operators and VoIP Service Providers in the United States and various countries around the world. Leveraging its nationwide Multi-Protocol Label Switching (MPLS) VoiceOne network, and the continued deployment of advanced communications services, the Company is enabling its customers worldwide to gain entry into this emerging space with products including voice termination/origination, e911, CALEA, Broadband Voice, IP Centrex, and more. For more information on the Company, please visit the Company's web site: http://www.voipinc.com.

Safe Harbor

Statements about the Company's future expectations and all other statements in this press release other than historical facts, are "forward- looking statements" within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934, and as that term is defined in the Private Securities Litigation Reform Act of 1995. The Company intends that such forward-looking statements be subject to the safe harbors created thereby.

The above information contains information relating to the Company that is based on the beliefs of the Company and/or its management as well as assumptions made by and information currently available to the Company or its management. When used in this document, the words "anticipate,""estimate,""expect,""intend,""plans,""projects," and similar expressions, as they relate to the Company or its management, are intended to identify forward- looking statements. Such statements reflect the current view of the Company regarding future events and are subject to certain risks, uncertainties and assumptions, including the risks and uncertainties noted. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove to be incorrect, actual results may vary materially from those described herein as anticipated, believed, estimated, expected, intended or projected. In each instance, forward-looking information should be considered in light of the accompanying meaningful cautionary statements herein. Factors that could cause results to differ include, but are not limited to, successful performance of internal plans, the impact of competitive services and pricing and general economic risks and uncertainties.

Source: Business Wire

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