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XO Interactive Deploys Convedia Media Servers for VoIP-Enabled Interactive Voice Response Solutions; IMS-Compliant Platform Provides XO With Ability to Launch Broad Spectrum of Revenue-Generating Services

Posted on: Monday, 19 September 2005, 09:00 CDT

Convedia Corporation today announced that XO Interactive, an XO Communications (OTCBB:XOCM.OB) service, has deployed Convedia's CMS-6000 media servers in its nationwide Voice over IP (VOIP) network. Convedia's CMS-6000 media servers are a critical element of XO's Interactive Voice Response (IVR) infrastructure, and power IVR and out-dialing services for XO's global customer base.

Convedia's CMS-6000 media servers were selected and deployed by XO after an extensive assessment of the open IVR solutions available in the market. Convedia's support for SIP, along with XML-based scripting languages like VoiceXML and MSML/MOML, allowed XO Interactive to rapidly develop, integrate, and deploy feature-rich IVR applications for their customer's specific requirements. The CMS-6000 media processing platform not only delivered unprecedented scalability and reliability for hosted IVR solutions, but also provided XO with an IP Multimedia Subsystem (IMS) compliant platform to enable future services such as voice conferencing, personalized ringback tones and multimedia-enabled services.

"The growth and sophistication of our customer's IVR service requirements motivates XO Interactive to invest in the most advanced, versatile, and cost-effective technologies available," said Jeff Bradley, vice president and general manager of XO Interactive, Inc. "Convedia media servers stood out from the pack because they delivered an open standards-based media processing platform that combined technical excellence with compelling economics. We are pleased to add Convedia as a trusted vendor in our network."

XO Interactive is a leading provider of hosted IVR and packaged IVR Solutions. XO Interactive owns and operates its own IVR Application Service Provider (ASP) and has been developing, hosting and servicing IVR applications for nearly 15 years. With an expertise in evaluating customer needs and utilizing best-in-class technology, XO Interactive has developed IVR applications for a vast array of companies and industries providing solutions such as large scale Outdial applications, Prepaid Calling Card functionality, Enhanced Call Routing and VoiceXML hosting services. Other everyday applications include: locating a local retailer via a toll-free number; obtaining bank balance information from a bank; or renewing a driver's license from the state department of motor vehicles.

By incorporating Convedia's media servers into its existing infrastructure, XO Interactive will be fully equipped to take advantage of new IP-enabled service opportunities both now and in the future. The deployment also underscores the economic importance of common, versatile media processing infrastructure that can be reused and shared across numerous applications and customer requirements.

"Hosted service providers are increasingly turning to IP-enabled infrastructures because it allows them to launch new services faster and more efficiently while driving the costs out of their service delivery platform," said Peter Briscoe, president and CEO of Convedia. "With Convedia's media servers, XO can reap the vast benefits of IP-based technology, allowing them to introduce a whole new class of revenue-generating services with their existing IVR offerings. We're thrilled that they've selected our products to help them fuel growth into new service opportunities and markets."

Convedia will be showcasing the CMS-6000 and CMS-1000 Media Servers at the Fall VON Conference, September 19-22, in Boston, Massachusetts (Booth# 821).

About XO Communications

XO Communications (OTCBB:XOCM.OB) is a leading provider of national and local telecommunications services to businesses, large enterprises and telecommunications companies. XO offers a complete portfolio of services, including local and long distance voice, dedicated Internet access, private networking, data transport, and Web hosting services as well as bundled voice and Internet solutions. XO provides these services over an advanced, national facilities-based IP network and serves more than 70 metropolitan markets across the United States. For more information, visit www.xo.com.

About XO Interactive Voice Response Services

XO Interactive Inc. offers both managed hosted IVR and packaged IVR solutions that give callers access to world-class user interfaces and applications which automate many of the tasks that previously required live telephone agents. The IVR solutions are ideal for growing and large businesses looking to automate call center operations in order to improve customer satisfaction and reduce costs.

With nearly fifteen years of experience developing, hosting and servicing IVR applications utilizing best-in-class technology, XO Interactive has built IVR solutions for a vast array of companies and industries. In the simplest form, IVR utilizes state-of-the-art technologies to route people to information quickly and efficiently. For more information about XO Interactive IVR services, go to www.xo.com/products/smallgrowing/voice/ivr.

About Convedia

Convedia is the leading supplier of VoIP media servers, which enable telecommunication service providers to reduce service delivery costs and increase revenues through new approaches to enhanced services. Since pioneering the IP media server market in early 2000, Convedia has deployed its multi-service media processing platforms and technology with over 100 customers worldwide including over 25 of world's top 50 carriers. Convedia's award-winning family of products includes the CMS-6000 Media Server, a carrier-class media server capable of scaling to 18,000 ports per shelf, and the CMS-1000 Media Server, a low-cost, entry-level media server. Convedia is a privately held company headquartered in Vancouver, Canada, with regional offices in Asia, the United States, and Europe. For additional information about Convedia, its products, or the role of media servers in Softswitch, Packet Cable, or 2.5 and 3G/IMS wireless architectures, visit www.convedia.com.

Source: Business Wire

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