Covad Implements NetCracker Solution for Inventory and Service Management; Strategic Implantation Will Optimize the Economic Value of the Broadband Industry Leader's Network
Posted on: Tuesday, 20 September 2005, 09:00 CDT
NetCracker, the leading global solution provider enabling service providers to deliver and manage converged services, today announced that Covad Communications Group (AMEX: DVW), a leading national provider of integrated voice and data communications, is using the NetCracker Solution to manage all network inventory and services, replacing four internal systems. The implementation, which includes the integration of 66 applications, is providing Covad with the end-to-end visibility of every aspect of its network from ports on a DSLAM to telephone numbers for voice customers. The successfully completed project enables the company to manage resources more effectively and bring new products to market in a rapid fashion.
"Before using NetCracker, we did not have a single source of network information and the information that we did have was not consistent," said Paul Grantham, vice president of software and information systems at Covad. "NetCracker has given us a centralized system that will benefit virtually every business group in the company. It is critical to our high-value products, and it will help Covad in reaching its overall business goals."
NetCracker provides a more accurate view of network inventory, preventing "stranded capacity" and overbuilding. With this system, Covad has shortened its equipment definition cycle from an average of four to six months to approximately four weeks, resulting in faster new product introduction. The NetCracker solution will also decrease unnecessary dispatches and the need for manual work, resulting in lower operating expenses.
"A service provider's business is only as strong as its ability to manage its network and services delivery," said Andrew Feinberg, president and CEO of NetCracker. "In today's competitive environment, proper resource and service management is an absolute must. By partnering with NetCracker, Covad has taken an innovative and essential approach that allows it to realize the true value of its network, prevent revenue leakage, and increase customer satisfaction and retention rates. We are thrilled to be a part of Covad's market-leading strategy."
About NetCracker Technology
NetCracker Technology is the leading Global Solution Company enabling service providers to rapidly deliver and effectively manage convergent and content-rich offerings. NetCracker delivers service and resource management through its software and implementation expertise. NetCracker's pre-integrated product modules include Resource Inventory, Discovery & Reconciliation, Service Inventory, Provisioning & Activation, Design & Planning, Asset Management, Outside Plant, Order Management, Customer Impact Analysis and Telecom Cost Management. Founded in 1993, NetCracker Technology is headquartered in Waltham, MA, and can be reached at 1-781-419-3300 or www.netcracker.com.
About Covad
Covad is a leading nationwide provider of broadband voice and data communications. The company offers DSL, Voice over IP, T1, Web hosting, managed security, IP and dial-up, and bundled voice and data services directly through Covad's network and through Internet Service Providers, value-added resellers, telecommunications carriers and affinity groups to small and medium-sized businesses and home users. Covad broadband services are currently available across the nation in 44 states and 235 Metropolitan Statistical Areas (MSAs) and can be purchased by more than 57 million homes and businesses, which represent over 50 percent of all US homes and businesses. Corporate headquarters is located at 110 Rio Robles San Jose, CA 95134. Telephone: 1-888-GO-COVAD. Web Site: www.covad.com.
NetCracker is a registered trademark of NetCracker Technology Corp. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies of which they are associated.
Source: Business Wire
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