Ride-Away of Maine Recognized for Exceptional Customer Satisfaction
The Braun Corporation has awarded their dealers that have maintained the highest CSI scores in the first half of 2011 for their region with this high honor.
Gray, ME (PRWEB) August 31, 2011
The Braun Corporation, the leading manufacturer of wheelchair accessible vehicles and wheelchair lift systems, recently honored Ride-Away of Maine with an award for customer service excellence in the North East Region. The award recipients were selected based on customer survey results over the first two quarters of 2011 and recognize dealers who have a 95% CSI score or better Ã¢“ Ride-Away of Maine has maintained a 99% score this year.
Ride-Away of Maine was a recipient of the 2010 Ralph Braun Signature Award for Customer Satisfaction from The Braun Corporation. Six Braun dealerships, one from each of the companyÃ¢s sales regions, were honored with the Ralph Braun Signature Award, recognizing outstanding customer service based on customer satisfaction survey results from 2010. This award is presented to dealers who earned the highest average CSI score in the Northeast Region, and the Maine team received an average score of 97.5%.
Ã¢Å“Here at Ride-Away, we take great pride in improving the lives of those in our communities,Ã¢ says Ride-Away Vice President, Jaime Kuczewski. Ã¢Å“Our employees in Maine know just how important it is to provide our customers with the highest level of customer service, as well as with the highest quality mobility products on the market today. These employees do not just preach excellent customer service Ã¢“ they live it day in, day out, and we are truly proud that they have been able to maintain their high levels of customer service.Ã¢
As the leading provider of wheelchair vans in Maine, Ride-Away has been delivering freedom to individuals with disabilities since 2003. Ride-Away employees come to work each day dedicated, not only to providing the best wheelchair accessible vehicles, but also committed to enriching the quality of life in their communities. Whether itÃ¢s getting involved with a local non-profit organization, running a relay to fight Multiple Sclerosis or joining in a wide range of community activities, that dedication to serve has always been the benchmark for Ride-Away of Maine and its employees.
BraunAbility has over 200 dealer locations nationwide, and each is staffed with mobility experts who are trained to evaluate the individual needs of customers. Ride-Away has been a BraunAbility dealer for over 20 years now, and has proven just how customer service oriented they are with their 24-hour roadside emergency assistance program, for example. This service allows customers to have the assurance of support and service for their BraunAbility wheelchair van, even in the middle-of-the-night or on a holiday weekend.
Ã¢Å“Our customers rely on their dealers to provide a sales and service experience that addresses their unique needs,Ã¢ says Braun President Nick Gutwein. Ã¢Å“These dealers have gone above and beyond in meeting their customersÃ¢ needs and building life-long relationships with them.Ã¢
For more information about Ride-Away, visit http://www.Ride-AwayMaine.com.
Ride-Away is AmericaÃ¢s largest provider of wheelchair vans and adaptive equipment for people with disabilities. Ride-Away products are used by individuals with minor to profound disabilities requiring additional assistance while traveling and range from hand controls and lifts to raised door and lowered floor vehicle modifications. Founded in 1986, Ride-AwayÃ¢s 12 East Coast locations are committed to offering a broad selection of specialized vehicles and services to meet the needs of every customer. All of Ride-AwayÃ¢s locations are also QAP (Quality Assurance Program) certified through the National Mobility Equipment Dealers Association (NMEDA), resulting in Ride-Away being held to the highest standards in the industry. For more information, call (888)-RIDE-AWAY (888-743-3292) or visit our website at http://www.Ride-Away.com.
About The Braun Corporation:
The Braun Corporation is the worldÃ¢s leading manufacturer of wheelchair accessible vans, ramps, and wheelchair lift systems. These products enable persons with physical disabilities to regain mobility and lead active and independent lives. The Indiana-based company was founded by Ralph Braun, who was diagnosed with spinal muscular atrophy at a young age and unable to walk by age 15. Ralph was motivated by his disability to invent the worldÃ¢s first electric scooter (the Tri-Wheeler) and wheelchair lift (the Lift-A-Way) in his parentsÃ¢ garage. Word spread and demand for the product increased, resulting in the birth of Save-A-Step Manufacturing, which ultimately became The Braun Corporation. The company, via the BraunAbility brand, offers the most diverse model lineup in the industry, including the most popular minivan models from Dodge, Chrysler, Honda, and Toyota.
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