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Leading Dutch Insurer Achmea Purchases SPSS Software for Enhanced Claims Handling; Improved Detection of Fraud Risks Using PredictiveClaims(TM)

Posted on: Thursday, 27 October 2005, 09:00 CDT

SPSS Inc. (NASDAQ:SPSS), a leading worldwide provider of predictive analytics technology and services, today announced that Achmea, one of Holland's largest financial services providers, has selected SPSS' PredictiveClaims application. Achmea will use the software to enhance its claims process and detect more fraud, while reducing costs and improving customer satisfaction.

Achmea will deploy PredictiveClaims to determine in real time - at the claim-notification stage - which low risk claims qualify for immediate approval and which ones are suspicious and need to be further investigated. This "fast-track claim handling" approach will provide Achmea with a strong competitive edge in the insurance market. It will allow them to remove expensive claim processing steps for the legitimate claims and offer rapid and optimal service to its customers.

SPSS' software will also enable Achmea to automatically detect potential fraud. Discovering more fraud will help Achmea reduce the high costs of settling false claims, enabling them to lower their premiums and better acquire and retain customers.

"Fraud detection is a hot topic in the insurance industry at the moment. It's very important for us to stay ahead of the market and act quickly and appropriately on this issue," said Chris Schonewille, Director Operations Non-Life at Achmea Private Lines.

"SPSS' application will enable us to automatically uncover the suspicious claims that generate the high costs, and considerably speed up the claim handling process for our loyal and reliable clients. With SPSS, we expect to detect twice as much fraud and save several millions of Euros."

About Achmea

Achmea is one of the largest financial services providers in the Dutch market, with millions of households and corporates as their customers. Achmea is part of the Eureko Group, a financial services provider which is headquartered in the Netherlands, since 2000. Eureko has activities in ten countries in Europe, mainly in the field of insurance. For more information, please visit www.achmea.com.

About SPSS

SPSS Inc. (NASDAQ:SPSS) is the world's leading provider of predictive analytics software and solutions. The company's predictive analytics technology connects data to effective action by drawing reliable conclusions about current conditions and future events. More than 250,000 commercial, academic, and public sector customers rely on SPSS technology to help increase revenue, reduce cost, improve processes, and detect and prevent fraud. Founded in 1968, SPSS is headquartered in Chicago, Illinois. For additional information, please visit www.spss.com.

Safe Harbor Statement

This press release contains forward-looking information made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward looking statements can be identified by phrases such as "anticipates,""believes,""estimates,""expects,""plans,""intends,""could,""designed,""should be" and other similar expressions which denote expectations of future events rather than statements of fact. These forward-looking statements involve factors that are subject to risks and uncertainties. These risks and uncertainties, which may not be currently ascertainable and many of which are beyond the Company's control, may cause the Company's actual results, performance or achievements to be materially different than the results, performance or achievements expressed in or implied by the forward-looking statements. These risks and uncertainties are described in the Company's filings with the Securities and Exchange Commission ("SEC"). Copies of these filings are available either on the SEC's website at www.sec.gov or from the Company's investor relations department. In light of these risks and uncertainties, the inclusion of forward-looking statements in this press release should not be regarded as a representation by the Company that any future results, performance or achievements will be attained. These forward-looking statements speak only as of the date on which they are made. The Company assumes no obligation to update the forward-looking statements contained in this press release.

Source: Business Wire

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