MaintenanceNet Addresses the Systemic & Systematic Issues Within the IT Maintenance Business; White Paper Now Available for Download
Posted on: Monday, 7 November 2005, 12:00 CST
MaintenanceNet, Inc., the leading provider of maintenance contract management services, today released an informational white paper -- Systemic & Systematic Issues within the IT Maintenance Business -- written by Andrew Africa, Chief Operating Officer for MaintenanceNet.
The data and information environment of the maintenance business within the IT product supply chain is highly fragmented, internally-facing and largely incapable of producing the types and quality of analytics required to increase efficiencies and improve performance. The white paper explores supply chain-wide systemic issues that have resulted in incomplete and fragmented data management of the maintenance business.
"Systemic data issues are a direct result of the lack of standardization among data environments as well as the inability to share data throughout the supply chain," said Andrew Africa, COO for MaintenanceNet. "This White Paper addresses the issues faced today by Manufacturers, Distributors, Value-added Resellers, and end-clients and provides insight into solving the underlining problem of data management and data quality within the maintenance business."
The White Paper on Systemic & Systematic Issues within the IT Maintenance Business can be downloaded free online at: http://www.maintenancenet.com/PublicRelations/WhitePaper/Systemic.pdf.
About MaintenanceNet
MaintenanceNet(TM) helps customers manage IT maintenance contracts by providing integration, visibility and access to supplier and customer data. Through a collaborative web-enabled application and a set of data services, MaintenanceNet enhances the productivity and profitability of its customers. Leading organizations trust MaintenanceNet to help them increase sales, reduce cost and risk, and improve operational efficiencies within their distributed maintenance environments. For more information, contact us at 1.800.441.MNET or visit www.maintenancenet.com.
Source: Business Wire
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