• E-mail
• Print
• Comment
• Font Size
• Digg
• del.icio.us
• Discuss article

Vocera Communications Names Victoria Perkins Vice President of Customer Services

Posted on: Wednesday, 14 December 2005, 15:00 CST

Vocera Communications, a wireless communications company providing instant voice communication solutions for mobile personnel, announced today that Victoria Perkins has joined the company as vice president of Customer Services after successfully assisting the company in defining a growth-oriented strategic customer services framework. This is a newly created position reflective of the company's service emphasis.

"Victoria Perkins is an outstanding addition to the team," said Julie Shimer, CEO of Vocera Communications. "She brings a highly focused and strategic record of creating efficient, customer-focused service organizations. Adding her to the executive team will help fuel our growth as an enterprise company as we enable customers to simplify complex communication processes," said Shimer. Ms. Perkins will be a member of Vocera's executive team reporting to CEO Julie Shimer.

"We are focusing on fueling the success of our partners by developing and disseminating best practices for broadly deploying the Vocera Communications System in healthcare, hospitality, retail, and manufacturing industries," said Victoria Perkins. "We are committed to providing unparalleled support to our partners and our customers to accelerate adoption of Vocera's innovative communications solutions," said Perkins.

For companies reliant upon on-premise mobile workers, Vocera has created the only wearable, wireless, hands-free instant voice communications system allowing workers to make decisions and act quickly anytime, anywhere, resulting in seamless teamwork, time savings, and increased customer satisfaction.

Ms. Perkins most recently has assisted venture-backed companies in launching strategic services organizations. Prior to serving as a consultant, she was vice president of Professional Services for Sun Microsystems' Software Tools Division, and Forte Software which was acquired by Sun in 1999. She has a record of creating highly efficient services organizations resulting in increased company growth. Previously, she held senior management positions at Objectivity Software, Verity Software, and Digital Equipment Corporation.

Vocera Communications

Vocera Communications provides wireless communications systems that enable instant voice communication among mobile workers to leading institutions and companies requiring enhanced customer service, productivity, and teamwork. The company is headquartered in Cupertino, Calif. For more information, please contact the company at 408-790-4100, or visit the Web site at www.vocera.com.

Source: Business Wire

More News in this Category