• E-mail
• Print
• Comment
• Font Size
• Digg
• del.icio.us
• Discuss article

Sprint Completes Successful Implementation of Voice and Data Services For Dollar General

Posted on: Wednesday, 12 November 2003, 06:00 CST

OVERLAND PARK, Kan., Nov. 12 /PRNewswire/ -- Sprint today announced that it completed a successful implementation of voice and data communications services to more than 6,500 Dollar General stores across 27 states.

(Logo: http://www.newscom.com/cgi-bin/prnh/20001013/SPRINTLOGO )

"Sprint's network reliability, customer service and broad portfolio of solutions were key to our decision," said George Climer, director of Technical Services, Dollar General. "The implementation was smooth and quick -- more than 6,500 stores in just 45 days."

Through a three-year agreement, Sprint is providing long-distance voice services, virtual private network, interactive voice response (IVR), frame relay and Internet Protocol (IP) services.

"We're pleased to have implemented Dollar General's services in an efficient manner which essentially was transparent to their employees," said Claire James, regional vice president, Sprint Business - Southeast. "Sprint is focused on providing services for retailers to help them enhance communications, remain competitive in their industry and better serve their customers."

For two years in a row (2002-2003), Sprint has received highest customer satisfaction in the business high-end data segment of the J.D. Power and Associates Major Provider Business Telecommunications Services Study(SM).

About Dollar General

Dollar General is a Fortune 500(R) discount retailer with 6,580 neighborhood stores in 27 states as of October 3, 2003. Dollar General stores offer convenience and value to customers, by offering consumable basics, items that are frequently used and replenished, such as food, snacks, health and beauty aids and cleaning supplies, as well as an appealing selection of basic apparel, housewares and seasonal items at everyday low prices. The typical Dollar General store has 6,750 square feet of selling space and is located within five miles of its target customers.

About Sprint

Sprint is a global integrated communications provider serving more than 26 million customers in over 100 countries. With approximately 70,000 employees worldwide and nearly $27 billion in annual revenues, Sprint is widely recognized for developing, engineering and deploying state-of-the-art network technologies, including the United States' first nationwide all-digital, fiber-optic network and an award-winning Tier 1 Internet backbone. Sprint provides local communications services in 39 states and the District of Columbia and operates the largest 100-percent digital, nationwide PCS wireless network in the United States. For more information, visit http://www.sprint.com/ .