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Register.Com Wins a Small Business Computing Excellence in Technology Award for Customer Service Program

Posted on: Tuesday, 31 January 2006, 09:00 CST

Register.com, Inc., a leading provider of global domain registration and Web business services, today announced that its customer service program was awarded the "Excellence in Technology Award" by Small Business Computing for the company's commitment to offering superior customer support. The win further establishes Register.com as an innovator in the field, receiving its third acknowledgement for outstanding customer service in less than one year. Previously, Register.com was awarded a finalist designation for Best Customer Service Organization by the American Business (Stevie) Awards, and J.D. Power and Associates distinguished Register.com with the first call center certification in the online services industry.

"Register.com understands what it's like to be a small business owner," notes Suzanne Koch of Wow Imports. "Even though I run my small business by myself from my own little office, Register.com makes me feel like I'm at the helm of a Fortune 500 company. There are so many things to do to keep business running smoothly, and I know that Register.com is always there to provide me with the support and assistance I need, 24/7. When I have a question, I can call, chat online, or send an email, and in no time at all, Register.com has an answer for me. The people who work at Register.com have a sincere interest in helping my business succeed and making each step of the way enjoyable."

Register.com also received a Small Business Computing Excellence in Technology Award in the Web Hosting category for the company's unique "Build-It-for-Me"(TM) (BIFM) service. At an affordable cost, BIFM provides customers with professional Web site development, helping them to establish their brand on the web.

The "Product of the Year" awards serve to identify the preferred products and services among Small Business Computing's readers. Honoring the companies that help to boost small business efficiency and productivity, the awards showcase an exclusive group of industry leaders.

Known for its commitment to holding the customer's hand throughout the entire registration, Web site design and hosting process, Register.com understands the importance of being a dependable and knowledgeable resource. Offering toll-free support 24 hours a day, 365 days a year helps ensure that customers have a simple and enjoyable experience running their Web sites.

"Register.com has the best customer service team in the industry." said Monica Hodges, general manager of retail at Register.com. "We appreciate the recognition from Small Business Computing's readers. Register.com continues to improve the process of serving our customers, providing them all with the time and attention they need to run their business effectively."

About Register.com

Register.com, Inc. is a leading provider of global domain name registration and Internet services for businesses and consumers that wish to have a unique address and branded identity on the Internet. With approximately three million domain names under management, Register.com has built a brand based on high-quality domain name management services for small and medium sized businesses, large corporations, as well as ISPs, telcos and other online businesses. Register.com's call center was certified in 2005 by J. D. Power and Associates for providing "an outstanding customer experience." The company was founded in 1994 and is based in New York.

To experience the Register.com difference in customer service, call toll-free 1-888-REGISTER or visit the company online at (www.register.com).

Source: Business Wire

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