Seagull Software Showcases LegaSuite(TM) at Call Center Demo and Conference Austin 2006
Posted on: Monday, 6 February 2006, 12:00 CST
ATLANTA, Feb. 6 /PRNewswire-FirstCall/ -- Seagull Software , a leading provider of high-performance solutions that transform legacy business applications into service-oriented architecture (SOA) assets, announced today that it is exhibiting at the Call Center Demo and Conference held February 7 and 8 at the Hilton Austin in Austin, TX Booth # C17.
Seagull Software's LegaSuite(TM) will be the focus at the event. LegaSuite is a platform of tightly-integrated, loosely-coupled software modules for migrating legacy applications to Service-Oriented Architecture (SOA). These include: LegaSuite Integration; LegaSuite BPM and LegaSuite GUI. The modules reduce the time, cost and risk of SOA migration. Designed for rapid results, and requiring little or no coding, and no changes to the legacy applications, LegaSuite accelerates IT response for new business requirements.
LegaSuite is widely used for call center IT projects including: - Replacing green screens with a graphical user interface for dramatic improvements in productivity - Integrating multiple information sources for a 360-degree view of the customer - Reengineering call center application workflow to match new business processes - Automating workflow across human and machine steps - Taking call center business processes to the Web for customer self- service
A regional-based event organized by CMP, Call Center Demo and Conference has been organized with consulting input from the industry organization ICMI. The two-day event targets call center professionals and organizations. For more detailed event information, go to http://www.ccdemo.com/.
About Seagull Software
Seagull Software specializes in technology that transforms "legacy" applications into SOA-compliant Web services, helping enterprises achieve exponentially faster IT support for business change, governance and compliance. Our LegaSuite(R) software platform includes integration, GUI, BPM and terminal emulation technology. With LegaSuite, customers connect legacy applications on IBM mainframe, ICL mainframe, iSeries, UNIX/VT and Windows client/server platforms to the Web, to other middleware and to newer- generations of applications such as portals, CRM and SCM. LegaSuite is based on open standards including Web services, XML, J2EE and .NET. Powerful and innovative tools require no coding, which means rapid results, reduced risk and no maintenance burden. Committed to providing the best customer experience in the industry, Seagull Software's technology is in use in more than 8,000 business and government organizations worldwide, and by millions of end users. Seagull Software has direct operations in the United States, the Netherlands, UK, France, Germany and Australia, supplemented by distributors serving approximately 30 additional countries. For more information, visit http://www.seagullsoftware.com/.
Forward-Looking Information: All statements in this press release which address operating performance, events or developments that we expect or anticipate will occur in the future, including statements expressing general optimism about future operating results and non-historical information, are forward-looking statements. These forward-looking statements are, and will be, based on management's then-current views and assumptions regarding future events and operating performance. Forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially, including, but not necessarily limited to management's ability to manage growth, and hire and retain qualified employees; unpredictable customer demand; intense competition; rapid technological change; unpredictable market acceptance of new products; and market instability and/or reduction in software purchasing caused by exceptional circumstances.
First Call Analyst: FCMN Contact:
Seagull Software
Contact: Dianne Edwards of Seagull Software, +1-404-760-1560 x 2312, ordedwards@seagullsoftware.com
Web site: http://www.seagullsoftware.com/http://www.ccdemo.com/http://www.callcenterdemo.com/ccd6/a.asp?option=1&V=1
Source: PRNewswire-FirstCall
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