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OnDemand Software Joins the Mercury Alliance Program

Posted on: Tuesday, 21 February 2006, 09:00 CST

OnDemand Software, a division of Global Knowledge, today announced that the company has joined the Mercury Alliance Program. Mercury Interactive Corporation, the global leader in business technology optimization (BTO) software, provides the alliance program for technology and software vendors that offer complementary products to help customers optimize the business outcomes of IT. In addition, Mercury has validated the integration of OnDemand Personal Navigator with Mercury Quality Center(TM).

The Mercury Alliance Program provides the flexibility to integrate Mercury Quality Center with other solutions, such as OnDemand Personal Navigator, the company's flagship learning platform that supports all implementation phases for enterprise software applications. Integrating OnDemand Personal Navigator with Mercury Quality Center will enable customers to capture all transactional business processes, publish all of their procedures as Test Documents, and export the Test Documents as manual tests into Mercury Quality Center. Recognizing OnDemand Software as a Premier Partner, Mercury has validated the successful integration with OnDemand Personal Navigator.

Mercury Quality Center allows customers to automate software quality management across a wide range of application environments, provide visibility of quality projects, and align the priorities of quality assurance professionals with the requirements of the business.

"Enterprise application deployments are on the rise. A critical step in the project implementation lifecycle is testing the proficiency of end users. Our alliance with Mercury enables us to further enhance OnDemand Personal Navigator to support the testing phase through Mercury Quality Center's advanced testing software, saving our customers time and money," said Chris Pickett, chief strategy officer at OnDemand Software. "Thorough and accurate testing ensures that employees will fully leverage the benefits and drive ROI for enterprise software investments, and that deployments will run smoothly and efficiently. Working with Mercury underscores our ongoing commitment to make certain that customers obtain the highest value possible from deployments of enterprise software."

The integration of OnDemand Personal Navigator reduces test plan development time by allowing test developers to capture steps automatically and accurately, thus eliminating many of the errors found when developing manual tests. In addition, OnDemand Personal Navigator's flexibility allows recorded transactions to be republished to support other phases of the project lifecycle, such as training and post "go-live" performance support.

"Mercury and OnDemand Software share in the vision to help customers optimize the quality and performance of their enterprise application deployments," said Matt Morgan, director of product marketing, application delivery for Mercury. "We are committed to helping our mutual customers streamline efforts and increase efficiency as they optimize the business outcomes of their mission-critical applications."

About the Mercury Alliance Program

The Mercury Alliance Program is designed for companies offering best-of-breed services and value-add products that leverage Mercury business technology optimization (BTO) offerings and best practices. Mercury Alliance Partners provide BTO consulting and implementation services and products that complement Mercury's offerings in IT governance, application delivery, and application management to help customers optimize the business outcomes of IT.

About OnDemand Personal Navigator

OnDemand Personal Navigator is a synchronized content development platform for business process documentation, tailored role-based training, and in-application performance support. OnDemand Personal Navigator mitigates risk in enterprise application implementations by improving the organizational process flow among users, departments and organizations - ultimately enabling organizations to increase enterprise application utilization, realize faster time to competency, reduce training costs and reduce content development time.

About OnDemand Software, a division of Global Knowledge

OnDemand Software is a recognized leader in providing software solutions that enable rapid user adoption and accelerate the return on investment for enterprise application implementations. With OnDemand Personal Navigator(TM), the synchronized content development platform for documentation, training, and in-application performance support, organizations can increase enterprise application utilization, realize faster time to competency, and reduce training costs and content development time. Founded in 1986, OnDemand Software is headquartered in King of Prussia, Pennsylvania, with offices worldwide and products in 10 languages. More than 850 Global 2000 companies are deriving greater business value from their enterprise applications with OnDemand Software. We fuse people, process, and technology to mitigate risk and enable seamless change management. For more information visit www.ondemandgk.com.

About Global Knowledge

Global Knowledge is the largest privately held provider of training, enterprise learning services, and software solutions for information technology (IT) and management professionals. The company offers a broad array of hands-on IT, project management, and professional skills training featuring proprietary core and custom curriculum as well as content from leading companies, including Cisco, Microsoft, Nortel, Oracle, and Red Hat. Delivered in classrooms, at private facilities, or over the Internet, Global Knowledge has helped Fortune 500 companies, organizations and government agencies leverage learning to turn knowledge into productivity for employees, customers, and channel partners. Founded in 1995, Global Knowledge employs more than 800 people worldwide and is headquartered in Cary, N.C. The company is owned by New York-based investment firm Welsh, Carson, Anderson, and Stowe. For more information, visit www.globalknowledge.com.

Source: Business Wire

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