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Salesnet's Secure Offline CRM Solution Named Product of The Year

Posted on: Monday, 12 January 2004, 06:00 CST

Customer Inter@ction Solutions Magazine Recognizes Security,

Ease-of-Use, And Fast Performance Of Salesnet Offline

Salesnet, the leading provider of online CRM software that drives sales effectiveness, today announced that its Secure Offline edition has received the 2003 Product of the Year award from Customer Inter@ction Solutions(R) magazine. Salesnet's award-winning Secure Offline application was designed from the ground-up as a fully customizable, flexible, and easy-to-use CRM solution for today's mobile sales professionals.

"There was zero ramp-up time using Salesnet's offline version because it maintains the same look and feel as the online application," said Jay Carter, vice president of sales and marketing at Mohawk Mfg. & Supply Co. "By having one central location to easily manage and maintain accurate customer data, and then having the flexibility to work offline, saves us time and helps increase our total productivity. Salesnet and its offline capabilities are key to helping us identify and generate additional revenue opportunities."

Released in Q2 2003, the Salesnet Secure Offline application combines Microsoft's .NET framework with a scalable, secure, relational database to ensure maximum performance and security. Salesnet's offline CRM edition uniquely offers password-protected, SSL encrypted transmissions with information stored in a SQL Server Desktop Engine database. Secure Offline seamlessly refreshes data, the user interface, and user settings -- all at the same time. This ensures the integrity and up-to-the-minute accuracy of offline data. And, exclusive to Salesnet's offline product, users are able to take only the data needed offline by using powerful and unique Just-in-Time Subscribing(TM).

"Being recognized with the Product of the Year award further substantiates the technology excellence we've delivered to the CRM industry," said Mike Doyle, chairman and CEO of Salesnet. "With the Salesnet Secure Offline application, sales teams have a cost-effective, easy-to-use, safe, and secure way to access their data in a disconnected environment, therefore increasing sales and revenue. As we enter 2004, Salesnet continues to deliver not just on-demand capabilities, but the in-demand tools and technologies our customers require to increase their effectiveness, efficiency, and profitability."

According to Customer Inter@action Solutions' editor-in-chief, Rich Tehrani, the Salesnet Secure Offline application was selected because it has gone the extra mile to help improve both the customer experience and the ROI for the companies using it.

About Salesnet

Salesnet, the leading provider of online CRM software that drives sales effectiveness, is focused on delivering solutions that empower companies to sell more effectively. Salesnet's hosted CRM solutions are proven alternatives to expensive and complex packaged CRM software. Organizations such as Software AG, Sovereign Bank (NYSE: SOV), Staples (NASDAQ: SPLS), and Tellabs (NASDAQ: TLAB) use Salesnet to increase revenues, improve sales and marketing effectiveness, and successfully manage customer relationships. Salesnet offers complete flexibility, customizability, and a rapid deployment. In addition, Salesnet also offers "Integration-as-a-Service" to tightly connect its online CRM solution with other business applications offered by Siebel (NASDAQ: SEBL), SAP (NYSE: SAP), PeopleSoft (NASDAQ: PSFT), Oracle (NASDAQ: ORCL), and Microsoft CRM (NASDAQ: MSFT).

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