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Progress Telecom Launches Network Management Service

Posted on: Monday, 24 February 2003, 06:00 CST

Progress Telecom Launches Network Management Service

Source: Business Wire - Technology

ST. PETERSBURG, Fla. -- In a service offering that leverages a signature core competency, Progress Telecom, a leading broadband services provider, has announced it will offer Network Operations Center (NOC) Services to corporate and carrier customers.

"Building and operating a NOC today can be a cost prohibitive capital investment," said Ron Mudry, president and CEO of Progress Telecom. "By offering our world-class network management and monitoring service in custom designed packages, we are enabling customers to realize cost savings through outsourcing while enhancing the reliability of their telecommunication network. Progress Telecom has achieved a 99.999% network reliability record, as well as industry-leading trouble resolution and repair intervals. Through this service our strong performance record, NOC systems infrastructure, and experience are available to our customers."

NOC Services is a strategic fit for Progress Telecom and is designed to meet the needs of present and prospective customers. They will gain access to one of the telecom industry's state-of-the-art, hurricane-hardened NOCs. Progress Telecom's NOC is fully redundant and staffed around the clock with highly trained and experienced technicians.

Progress Telecom's NOC Services include IP-, voice- and broadband-network monitoring. The company, which is equipped to proactively monitor an array of platforms, is offering its service in individually designed packages, including:

-- Full-time NOC services;

-- Back-up NOC services;

-- Shift-NOC services;

-- Disaster recovery NOC operations.

Each class of service includes around-the-clock alarm monitoring and system surveillance; tracking; dispatch; security and environmental monitoring, as well as escalation services. The service launch is effective immediately.

About Progress Telecom

Founded in 1998, Progress Telecom provides broadband telecommunications services throughout the Eastern United States. Progress Telecom incorporates approximately 135,000 fiber miles and 8,230 route miles in its network including over 165 Points-of-Presence (POPs). The fiber network serves as the backbone of OC-192 transport that allows customers enhanced data transport capabilities in the Eastern United States from New York to Miami, FL in first, second and third tier growth markets and access to Latin America through its International Gateways. The network's utility-based infrastructure also offers fast local loop access through metro fiber rings that move broadband capacity closer to the customer with 10 gigabit dense wave division multiplexing (DWDM) technology. Progress Telecom is owned by Progress Energy (NYSE:PGN), a Fortune 250 diversified energy company headquartered in Raleigh, NC, with more than 21,900 megawatts of generation capacity and $8 billion in annual revenues. For more information about Progress Telecom, visit the company's website at http://www.progresstelecom.com

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