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ShareMethods Launches On-Demand Service for Sales and Marketing Teams

Posted on: Wednesday, 18 February 2004, 06:00 CST

NEW YORK, Feb. 18 /PRNewswire/ -- ShareMethods (http://www.sharemethods.com/) today launched its on-demand service for sales and marketing teams. ShareMethods brings a unique set of capabilities to the hosted CRM market to meet critical needs at affordable prices; sales and marketing teams can now share information easily and collaborate with their extended selling networks. Sales, marketing, and product strategies, plans, and key documents can be centrally managed and rapidly delivered to sales, channels, and partners, with sales team, competitive, and customer feedback provided directly to marketing. The service delivers major advances in user interface, features, security, and price for salespeople and marketers working at 100 million small and medium sized businesses worldwide. Benefits from the use of ShareMethods include significantly reduced costs and increased revenues.

The formal service launch follows an extended beta program, a sneak preview at salesforce.com's Dreamforce CRM conference, and positive feedback from end-users and partners. "Our new service breaks down barriers between sales and marketing -- allowing businesses to operate at maximum efficiency to serve and win customers. With our on-demand application, millions of small and medium sized businesses can access powerful and affordable collaboration tools at a small fraction of the price of enterprise software," says Eric Hoffert, CEO.

Major features include:

* Sales and Marketing Document Management -- Secure and fast access to

best practices and content for sales and marketing teams with

thousands of browsable and customizable categories. Users can

easily add, search, browse, view, and edit documents and properties.

* Sales and Marketing Collaboration Tools -- User rating and reviews

on sales and marketing materials drive team collaboration and

efficiency. Team messaging provides rapid communication on sales and

marketing hot topics such as competitors and customer needs.

* Customizable User Interface and Navigation -- Innovative patent-

pending technology allows sales and marketing user interface to be

customized based on company business processes and go-to-market

strategy. Configuration takes minutes not days or weeks.

* Hosted CRM Integration -- Salespeople can automatically access large

numbers of customer and prospect documents based on key Accounts and

Opportunities (via salesforce.com and sforce), significantly

extending the value of CRM investments.

* Secure Content Distribution and Sharing -- Document, image,

presentation, and web content is securely shared for internal and

external sales and marketing users, partners, resellers, and

channels. Content can be tagged by Account and Opportunity.

* Role Access and Data Encryption -- Multiple user roles, SSL data

encryption, and permissions provide secure access for sales and

marketing material distribution.

* Open Source and Open Design -- Open source and open standards

support a high availability J2EE n-tier architecture.

ShareMethods is also announcing integrated support for salesforce.com and sforce. "ShareMethods is extending the value of salesforce.com in new directions using the sforce client-service application platform. We are pleased to see ShareMethods adding to the value proposition of our market- leading state-of-the-art CRM application with an integrated collaboration solution for sales and marketing users worldwide," says Peter Gassner, VP and GM for sforce at salesforce.com.

"Collaboration needs to become a natural, contextual part of CRM business processes to lower barriers that separate collaborative and CRM applications," said Mary Wardley, Research VP, CRM Applications, and Mark Levitt, Research VP, Collaborative Computing at IDC. "ShareMethods is bridging the gap with a customizable solution to help sales and marketing teams work together more efficiently and effectively."

Tony Hanseder, a Marketing Executive and ShareMethods user, says, "ShareMethods has developed a powerful on-demand service for delivering marketing materials to field sales, channels, and partners. Experience with use of the service was extremely positive. There are many business benefits to come from use of ShareMethods."

Ivan Feher, CEO of CustomerForLife, a CRM consultancy says, "ShareMethods has developed a powerful and easy to use platform that helps close more business. ShareMethods allows seamless team collaboration and distribution of critical, time sensitive information. The tool is highly flexible and adaptive to various vertical applications, supporting a wide range of business processes. CustomerForLife is excited to be working with ShareMethods."

The ShareMethods founders have delivered solutions for thousands of Fortune 500 users at companies such as Coca-Cola, Boeing, Disney, Time Warner, and Citibank; developed award-winning products; hold eleven patents; and hail from Apple Computer, AT&T Bell Labs, NASA, Magnifi, Rockwell, and MIT. Company CEO Eric Hoffert developed patented QuickTime technology now on 175 million computers bringing digital video to the masses at low cost.

The ShareMethods on-demand service is available now at http://www.sharemethods.com/. A 30-day trial for five users is free with subscription pricing ranging from $35 to $55 per user per month depending on team size. For information call 1-877-SHARENOW.

ShareMethods LLC

CONTACT: Paul Soukup, ShareMethods LLC, +1-571-432-7127,pr@sharemethods.com

Web site: http://www.sharemethods.com/

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