IBM Selected to Transform Merchandising and Supply Chain Systems for Circuit City Stores
Posted on: Tuesday, 25 April 2006, 09:01 CDT
IBM will work with Circuit City Stores, Inc. to comprehensively transform the consumer electronics retailer's merchandising and supply chain systems, under a new consulting and services contract IBM announced today.
The new merchandising system is designed to give Circuit City significant new merchandising capabilities, including more accurate planning and forecasting, enhanced assortment and space planning, more effective promotion planning and pricing and increased visibility and collaboration in its supply chain. The goal is a more streamlined, integrated and less complicated system that will better enable Circuit City's focus on its customers and customer service.
The new systems will be based on IBM WebSphere(R) Product Center middleware, with IBM Global Services providing the planning, implementation and integration services. As part of the contract, IBM Global Services will integrate state-of-the-art packaged software applications composed primarily of Oracle Retail products. Financial terms of the agreement were not disclosed.
"Circuit City is committed to providing its customers with the right products and services at the right price," said Mike Jones, senior vice president and chief information officer for Circuit City. "With these new systems, we will have a much better understanding of what our customers want, as well as the ability to respond quickly and effectively."
"Consumers have more information at their fingertips than ever before, and they are going to shop at the retail stores that understand their needs and then gives them the right combination of products and services," said Robert Hafker, Global Retail Solutions Executive, IBM. "Visionary retailers like Circuit City are integrating the latest technologies and linking their supply chains, merchandising and store systems to anticipate and better serve their customers. When this happens, everybody wins."
The new merchandising and supply chain systems will be phased in beginning this year. As part of the agreement, IBM will maintain the application development of Circuit City's legacy merchandising and supply chain systems.
About Circuit City Stores, Inc.
Circuit City Stores, Inc. (NYSE: CC) is a leading specialty retailer of consumer electronics. The domestic segment operates through 627 Superstores and seven other locations in 158 U.S. markets. The international segment operates through more than 950 retail stores and dealer outlets in Canada. Circuit City also operates Web sites at http://www.circuitcity.com and at http://www.thesourcecc.ca.
About IBM
IBM, the world's largest information technology company, is the leader in providing the Retail Industry with a full range of e-business solutions, including: point-of-sale systems, automated self-checkout systems, other hardware and software technology, consulting focused on business transformation, IT strategy and planning, store operations improvement, and supply chain optimization, and with services, such as outsourcing, managed operations, systems integration, and application development and design. IBM has a list of retail customers in 100 countries worldwide that reads like a "Who's Who" of retailing. For more information on IBM Retail Solutions, please visit http://www.ibm.com/industries/retail
For more information, contact: Michael Rowinski IBM Retail Media Relations 646-598-6170 rowinski@us.ibm.com
SOURCE: IBM
Source: MARKET WIRE
Related Articles
- DigitalPersona Fingerprint Sensor Technology Ships on IBM SurePOS 500 Retail Systems
- Planalytics and Retail Systems & Services Announce Seminar Series on Optimizing Planning Processes for Retailers and Consumer Products Companies
- Elbit Systems to Supply an Asian Customer With Live Training System Valued at $10 Million
- Blockbuster Halts Circuit City Purchase
- Hudson Group Team to Provide All Retail Concession Services in Cleveland
- IBM Showcases Strategy, Software and Services at Industry's Largest Customer Conference Dedicated to Advancing the $160 Billion SOA Market
- Circuit City Implements Turnaround Strategy
- Best Buy Service Trumps Circuit City
- Circuit City Posts 4Q Loss
- IBM and Circuit City Join to Explore the Application of Virtual Worlds to Business
User Comments (0)

RSS Feeds