20,000 Companies Occupy The $25 Billion Travel Service Industry in The US
Posted on: Thursday, 27 April 2006, 15:00 CDT
Research and Markets (http://www.researchandmarkets.com/reports/c36211) has announced the addition of Travel Agencies and Services - Industry Profile to their offering.
Brief Excerpt from Industry Overview Chapter:
The US travel service industry includes about 20,000 companies with combined annual revenue of $25 billion. Large companies include Navigant, Travelocity, and Expedia. The industry is fragmented: the 50 largest companies account for about 50 percent of industry revenue. A typical traditional agency office has 12 employees and $1 million of annual revenue.
Travel agencies frequently mention their sales volume or 'bookings' the value of the tickets they purchase for customers, a figure much higher than the actual revenue they receive in commissions.
COMPETITIVE LANDSCAPE
Demand is driven by business and tourist travel, which depends on the economy. The profitability of individual companies depends on marketing to produce volume, as most costs are fixed. Large companies have an advantage in being able to provide a wider range of services, especially to corporate customers, and to afford sophisticated websites. Small companies can compete effectively by providing service to a few large customers or by serving a local market. Despite automation, the industry remains labor-intensive; average annual revenue per employee at traditional travel agencies is just $75,000.
Two major factors have shaped the industry in recent years: sophisticated pricing schemes developed by the airlines to maximize profitability, and the emergence of the Internet as a widely available tool.
PRODUCTS, OPERATIONS & TECHNOLOGY
Major services are reservations or tickets for airline flights, tours, hotels, and entertainment.
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Topics Covered
-- Industry Overview
-- Quarterly Industry Update
-- Business Challenges
-- Trends and Opportunities
-- Call Preparation Questions
-- Financial Information
-- Industry Forecast
-- Website and Media Links
-- Glossary of Acronyms
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Source: Business Wire
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