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Intervoice's Ruth Pollock Joins International Association for Enhanced Voice Services

Posted on: Wednesday, 3 May 2006, 09:00 CDT

Intervoice, Inc. (Nasdaq:INTV), a world leader in voice and data solutions, today announced that its International Product Marketing Manager, Ruth Pollock, has been appointed to the board of the International Association for Enhanced Voice Services, also known as VMA.

The VMA is a worldwide non-profit organization that promotes enhanced voice services among the telecommunications industry. The association's key goals include achieving a better understanding of the technology, markets, applications and services that impact the enhanced voice services industry and to support the market's development of creative new services through the exchange of information.

"Intervoice has been involved with and has supported the VMA for years, demonstrating the right spirit of collaboration and bringing to our members more than twenty years of expertise in the industry," said Klaus Dieter Liedtke, chairman of the VMA board. "Ruth Pollock is both dynamic and creative, two key ingredients that make for a valuable contribution to our board."

"The full potential of the enhanced voice services industry can best be achieved through collaboration," said Ruth Pollock, international product marketing manager at Intervoice. "The VMA has been instrumental in providing the market with a platform to address the challenges of building a sustainable and profitable industry. Its open attitude to sharing experiences by its 200 members has acted as a catalyst for many of the new services we see today and will be central to nurturing the creative ideas that will positively disrupt the market tomorrow."

Ruth Pollock brings to the VMA board more than 20 years of experience in human movement analysis and 10 years in the enhanced voice services industry. Pollock has been instrumental in introducing market-leading service offerings on behalf of some of the world's leading telecommunications brands including Orange, Motorola and Sony. At Intervoice she has led the development of Intervoice's unique Behavioral Ergonomics approach for application usability and is responsible for the strategic direction of Intervoice's market-leading Media Exchange platform.

Recent achievements of the VMA include leading a comprehensive pan-European survey on voice enhanced services offered by operators focused on the key areas of Call Completion, SMS, Payment Alternatives, Customer Care, Personalization and Data Rich Media.

About Intervoice

Intervoice, Inc. (Nasdaq:INTV) provides leading enterprises and network operators with the Intervoice Solutions Framework, including the platform, software, applications and services necessary to optimize the customer experience through the delivery of voice automation solutions. Intervoice Media Exchange, the open, standards-based multi-media platform, offers unparalleled flexibility for advanced multi-media messaging, portal, IVR and payment applications. The Company is focused on the enterprise and network markets, providing solutions that improve operational efficiencies, drive revenue and increase customer satisfaction and loyalty. Building on more than 20 years of systems integration and service delivery experience, the Professional Services Agility Suite from Intervoice is designed to provide proven best practices toward design, implementation, and optimization of voice applications. Intervoice systems have been proven in more than 23,000 implementations worldwide at companies across a variety of industries. A Microsoft Certified Partner and Certified Partner for Learning Solutions, Intervoice is headquartered in Dallas with offices in Europe, the Middle East, South America, Africa and Asia-Pacific. For more information, visit www.intervoice.com.

About the VMA

For eighteen years now, VMA has brought together delegates from the voice enhanced services business, including voice mail and voice processing industries. Representatives are worldwide operators, service providers, customers, industry specialists and consultants. Executives representing wire-line and wire-less operators, vendors and industry consultants from Europe, the Americas and from the Near- and Far-East countries attend this invitation-only event. The VMA meetings aim to provide members and invitees a unique opportunity to exchange ideas with other industry participants and enhance their company's network and business potential. VMA is a non-profit association. Please visit us at www.ivma.ch for more information.

Source: Business Wire

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