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Vertical Communications Receives Communications Solutions(TM) Magazine's ''Product of the Year'' Award for 2005; Vertical TeleVantage 7 Honored for Outstanding Innovation

Posted on: Wednesday, 31 May 2006, 09:00 CDT

Vertical Communications (VRCC.OB), announced today that Technology Marketing Corporation (TMC(R))'s Communications Solutions magazine online (www.tmcnet.com/comsol) has named Vertical TeleVantage 7 as a recipient of a 2005 Product of the Year Award.

TeleVantage 7 is a leading software-based IP-PBX that is designed to address the specific needs of small and medium-sized businesses, providing superior productivity tools, notable ease of use and the ability to lower total cost of ownership. Through TeleVantage 7's comprehensive SIP support, customers can deploy everything from a pure SIP solution, to a hybrid solution of SIP, digital and analog phones - all with full access to TeleVantage's robust feature set. With contact center capabilities that include true skills-based routing and the ability to record and archive any or all calls, TeleVantage 7 helps customers manage queue and agent performance to deliver cost-effective, improved customer satisfaction.

"This award is a testament to the power of TeleVantage and the impact it can have on small and medium-sized businesses," said Walter Kenrich, vice president of product management for Vertical. "Being recognized by Communications Solutions validates our success in providing customers with a solution that fits the current needs of their businesses, and yet is designed to grow as they do."

"Each year Communications Solutions magazine bestows Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. Vertical Communications has demonstrated to the editors of Communications Solutions that its products or services have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them," said Rich Tehrani, TMC President and Group Editor-in-Chief of Communications Solutions.

The Product of the Year Award winners for 2005 will be published in the May 2005 issue of Communications Solutions magazine online (www.tmcnet.com/comsol).

About Vertical Communications

Vertical Communications, Inc. is a leading provider of next-generation IP-based voice and data communications systems for business. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical's customers are leading companies of all sizes - from small to large and distributed - and include CVS/pharmacy, Staples and Apria Healthcare. Vertical is headquartered in Cambridge, Mass. and delivers its solutions through a worldwide network of systems integrators, resellers and distributors. For more information, please visit the company's Website at www.vertical.com.

About TMC(R)

Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 1,400 sites in the world by alexa.com*, TMCnet serves more than one million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, VoIP Demo, IMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)

Source: Business Wire

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