800,000 Credit and Debit Cards Overcharged by Computer Problem
Posted on: Sunday, 4 April 2004, 06:00 CDT
By DAN D'AMBROSIO
DENVER (AP) -- A computer hardware problem caused more than 800,000 credit and debit card transactions to be double- or triple-billed last week at stores nationwide, including Wal-Mart, officials said.
Staci Busby, a spokeswoman for First Data Corp., an electronic payments processor, said Sunday the excess charges on MasterCard and Visa accounts had been reversed. She said she did not know details of the hardware problem.
Busby was unable to say how many customers were affected by the 800,000 transaction errors, but said they involved retailers including Wal-Mart.
"Anyone who conducted a transaction with a Visa or Mastercard on March 31 should check their statements," she said.
The errors were posted to customers' accounts on April 1. "First Data corrected the problem as soon as we discovered it," Busby said.
Busby said besides publicizing a toll-free hot line, Greenwood Village-based First Data was calling affected customers. She said some people may not see the reversed charges on their accounts until Tuesday.
Wal-Mart spokeswoman Danetta Thompson said cashiers were told about the mix-up and store signs were posted with First Data's toll-free number - 888-893-0626.
-----
On the Net:
More science, space, and technology from RedNova
Copyright © 2004 The Associated Press. All rights reserved. The information contained in the AP News report may not be published, broadcast, rewritten or redistributed without the prior written authority of The Associated Press.
Related Articles
- VersionOne Introduces Agile Data Mart for Custom Reporting
- Ufone Expands its Teradata Active Enterprise Data Warehouse to Help Improve Customer Service
- Dimension Data Receives Cisco's Excellence in Customer Satisfaction Gold Star in Canada for Second Consecutive Quarter
- Longtop Develops an Analytical Data Mart for Credit Cards for a National Commercial Bank in China
- PSI Wins Clinical Data Mart Development Services Contract From TMA DHSS
- Xand Corporation Expands Service With Optimum Lightpath to Link Data Center With Hundreds of Customers in the New York Metropolitan Area
- Directive Corporation Leverages Pervasive Software Integration for Rapid Deployment of Its Retail Data Mart Solution
- Data on 196,000 Fidelity Customers Stolen
- L-3 Communications Extends Common Data Link Interoperability With First Customer Shipments of GFP/Ethernet Framing
- Users Turn to Virtual Data Marts
 |
 |
User Comments (0)
RSS Feeds