LiteScape Signs Agreement to Develop and Extend VoIPTrainer's PC-Based IP Phone Training to the Phones
Posted on: Monday, 19 June 2006, 09:00 CDT
LiteScape Technologies, Inc. (www.litescape.com), a leading software developer that enhances the value of IP telephony, and 4What Interactive, a leading multimedia based communication firm that specializes in the creation of innovative marketing and training solutions, today announced that they have signed an agreement to develop and deliver 4What's PC-based VoIPTrainer products (www.voiptrainer.com) via Cisco IP phones using LiteScape's collaborative communications solutions.
"We look forward to working with LiteScape so that we can offer our VoIPTrainer product directly on IP phones as a natural extension of what we do," said Jim Cossetta, president of 4What Interactive. "It will make our innovative, hands-on instructional solutions even easier to access. We have already witnessed strong interest in LiteScape's products from prospective beta customers with employees that have more convenient access to IP phones and would benefit from the direct connection between training and actual usage."
Combining video, audio, animation and interactivity, VoIPTrainer is a proven solution for IP phone sales and end-user training and support. LiteScape has agreed to develop solutions that enable the delivery of this training directly on the IP phone. For example, financial customers, such as banks, may only have a couple of PCs per branch but will have an IP phone for every teller. Using the VoIPTrainer solution in conjunction with LiteScape's applications will allow for training to be performed quickly and at the convenience of the users. Working on the actual device to be used provides familiarity and speeds up the comprehension factor.
"VoIPTrainer is an innovative and effective teaching tool," said LiteScape's Rod Hamlin, executive vice president of sales and marketing. "Being able to provide training for Cisco phones on the actual phones that are in practice is a logical assumption. This partnership with 4What Interactive will bring together best of breed VoIP applications to help companies more comprehensively take advantage of their IP infrastructures from basic training through everyday implementation."
It is anticipated that 4What and LiteScape may develop training modules of VoIPTrainer which include lessons on LiteScape's collaborative communication solutions. LiteScape's OnCast Directory gives users the ability to search and dial across multiple sites and view Presence availability before making a call. Collaboration is simplified with a one-click feature to initiate or join a conference call. OnCast Directory can also be used to broadcast to individuals or groups for multi-media training to increase productivity or to send emergency alerts; creating a safer work environment.
LiteScape offers full solutions for the retail, government, financial, healthcare, and education verticals, which are delivered quickly with proven ROI. These solutions enable secure, real-time collaboration comprised of voice, data, and image streams that can be coordinated and simultaneously delivered to various IP devices.
About LiteScape Technologies
LiteScape enhances the value of IP-based networks through secure, personalized collaboration and communication. By communications-enabling telephones with interactive voice, text and image capabilities, LiteScape solutions improve business processes, employee productivity and the customer experience. The company's products provide VoIP Collaboration solutions for personalization (converged CRM) and security (identity management). LiteScape markets its products globally through value-added resellers and strategic partners including Bell Canada, Cisco, and Avaya. Headquartered in Redwood Shores, California, LiteScape is privately held and funded by top tier investors. For additional information, please visit www.litescape.com or email info@litescape.com.
Contact: Jason Mandell Melissa Biles LaunchSquad 415-625-8555 Contact via http://www.marketwire.com/mw/emailprcntct?id=D6164A4C08D189E2 Sally Baggett Director, Marketing Communications LiteScape Technologies, Inc. 650-292-0322 Contact via http://www.marketwire.com/mw/emailprcntct?id=776A8FF39D35C7A1
SOURCE: LiteScape
Source: MARKET WIRE
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