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Worldwide Survey Rates AT&T First for Global Network Services

Posted on: Wednesday, 7 April 2004, 06:00 CDT

LONDON, April 7 /PRNewswire/ -- The Yankee Group, a global leader in communications and networking research, has published the results of its Global Network Strategies Survey in which respondents from over 1,000 multinational companies (MNCs) rate AT&T first for global network services.

At a regional level AT&T is the highest ranked global network provider in the United States, Canada, Europe and Asia Pacific. Over 1,000 MNCs were surveyed around the world, including 395 in North America, 504 in Asia Pacific and 272 in Europe.

Commenting on the findings, Justin Sims, head of global sales for AT&T said, "AT&T has reinforced its commitment to maintaining our number one position worldwide through an aggressive growth strategy backed by ongoing investment in both global network infrastructure and advanced research in technology. We are proud to be leading the global trend to network integration with advanced infrastructure, technology and capabilities that cannot be matched by our competitors."

In ranking AT&T first for the provision of global network services, survey respondents indicated that the three most important factors in selecting a network service provider are the reliability and competence of the network, total price and the network provider's understanding of the respondents' business needs.

Convergence of voice and data is shown to be in the sights of most MNCs, with three out of every four committed to network integration. 40 percent of respondents are shown to be currently implementing integration of voice and data / IP networks, and a further 34 percent planning implementation in the next 12 months.

"IP traffic is expected to account for over 40 percent of total international network traffic by 2005," said Sims. "AT&T is one of the world's leading carriers of IP traffic. The latest survey results clearly prove that AT&T's global commitment to IP and convergent network services is leading the industry for reliability, price and security."

In the last two years, AT&T has invested hundreds of millions of dollars to deploy the latest technologies into its IP network to deliver the performance levels and security features required by businesses of all sizes. AT&T's IP Virtual Private Network service is provided over the AT&T Global Network, a global Multi Protocol Label Switching (MPLS) based infrastructure, currently reaching 129 cities in 47 countries around the world.

About the Yankee Group 2003 Global Network Strategies survey

The Yankee Group 2003 GNS Survey is a quantitative assessment of multinational corporations' use of, plans for, challenges in and experience in global networking and communications. The 2003 GNS Survey focuses on MNCs' use of telephony, data and internet solutions; trends around network convergence; use of managed services; and service provider preferences.

The web-based survey was fielded in September / October 2003, and sampled companies with more than 500 employees that have international communications networks and offices located in multiple countries. Survey respondents were directly involved in the voice and data communications purchasing process. Of the 1,171 total respondents, 272 are in Europe, 300 are in the US, 95 are in Canada, and 504 are in Asia-Pacific.

About the Yankee Group

The Yankee Group is the global leader in communications & networking research and consulting. The company helps businesses understand the opportunities, risks, and competitive pressures of developing, deploying, and consuming products and services that drive communication or information exchange. Now in its fourth decade, the Yankee Group is based in Boston with offices throughout North America and Europe. For more information please visit http://www.yankeegroup.com/

About AT&T

For more than 125 years, AT&T has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services. For more information please visit http://www.business.att.com/.

AT&T 'Safe Harbour'

The foregoing contains "forward-looking statements" which are based on management's beliefs as well as on a number of assumptions concerning future events made by and information currently available to management. Readers are cautioned not to put undue reliance on such forward-looking statements, which are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside AT&T's control, that could cause actual results to differ materially from such statements. For a more detailed description of the factors that could cause such a difference, please see AT&T's filings with the Securities and Exchange Commission. AT&T disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. This information is presented solely to provide additional information to further understand the results of AT&T.

(Logo: http://www.newscom.com/cgi-bin/prnh/19991018/ATT )

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AT&T

CONTACT: Niall Hickey of AT&T Media Relations, +44-771-577-1451,nhickey@emea.att.com

Web site: http://www.att.com/http://www.business.att.com/http://www.yankeegroup.com/

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