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AT&T Unveils Phone Service That Sends Calls Over Internet

Posted on: Tuesday, 18 May 2004, 06:00 CDT

Consumers in Washington will be able to make telephone calls over the Internet with a new service from AT&T unveiled Monday.

Subscribers can get unlimited local and long distance service and deep discounts on international calls for $39.99. A special promotion allows customers who sign up before the end of June to pay $19.99 monthly for the first six months, said Cathy Martine, AT&T senior vice president for Internet Telephony, Consumer Marketing and Sales.

AT&T is the first nationwide company to offer the service to Western Washington. Vonage Holdings Corp., an Edison, N.J., company, has been the biggest Internet-phone provider in the region. On Monday, Vonage cut its rate from $34.99 to $29.99 a month.

The technology - called Voice over Internet Protocol, or VoIP - uses the Internet to send telephone calls. It's beginning to replace traditional telephone services in homes and businesses around the country, including the South Sound.

VoIP uses regular phones connected to a broadband line such as a cable modem or digital subscriber line. The conversation is broken into pieces and put back together at the other end of the call. Once the service is installed, it's as cheap as sending an e-mail.

AT&T started offering the Internet phone service earlier this year and Monday added several Western states.

AT&T's CallVantage Service offers several new features:

* Call Logs tracks incoming and outgoing calling with "click-to- dial" capability.

* Do Not Disturb allows customers to receive calls only when they want, while letting emergency calls ring in.

* Personal Conferencing enables users to set up a meeting with up to nine additional callers.

* Locate Me enables home phones to find customers by ringing up to five different phones all at once or one right after the other.

* Voicemail with eFeatures lets customers hear their messages from any phone or PC and forward the voicemail to anyone on the Web via e-mail.

All that is required for service is a plug-in telephone adapter provided by AT&T, a broadband Internet connection and a regular telephone supplied by the customer. Installation takes about 10 minutes.

On Monday, AT&T added Tacoma, Olympia, Bremerton, Seattle and Bellingham; Phoenix; Boulder-Longmont, Denver and Fort Collins- Loveland, Colo.; Portland-Vancouver and Salem, Ore.; as well as the Sacramento, Santa Cruz-Watsonville, Santa Rosa, Vallejo-Fairfield- Napa and Ventura areas of California.

AT&T hopes to sign up 1 million subscribers by the end of 2005.

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Marcelene Edwards: 253-597-8638

marcelene.edwards@mail.tribnet.com

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