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Epoch Integration Launches Reseller Program For NeedTEXT Suite Of Network Management Software

Posted on: Thursday, 13 May 2004, 06:00 CDT

TORONTO, May 13 /PRNewswire/ -- Epoch Integration Inc., a leading provider of software for network management, today revealed a new reseller program, designed for channel partners that will sell the company's products directly to end customers. The NeedTEXT suite of products is a complete solution for customer IT departments that require automated network monitoring and event notification, in addition to remote access tools that allow administrators to repair systems from almost any location using wireless devices such as the BlackBerry handheld, by Research In Motion (RIM).

The NeedTEXT suite includes:

NeedTEXT Shell: NeedTEXT Shell is the leading mobile terminal for secure access to UNIX and Linux systems, routers and switches, from a BlackBerry handheld. Features include telnet and SSH support, VT100 terminal emulation, AS/400 key-mapping, and scroll-bar panning for ease of use on a BlackBerry Wireless Handheld. Behind-the-firewall installation and advanced authentication and encryption provide a high level of security. Using NeedTEXT Shell on BlackBerry, network administrators have the ability to react to system events while away from their desks, significantly reducing downtime. More information is available at http://www.needtext.net/shell.

NeedTEXT Monitor: NeedTEXT Monitor automatically monitors applications, servers, routers, and other network equipment, and notifies administrators as soon as an error condition is discovered. The software monitors any host or service on customer networks, including web pages, databases, email servers, Windows NT Services and applications, and host disk and O/S statistics. NeedTEXT Monitor features a secure web-based user interface for remote and wireless access, and there is no need to install agent software on any of the monitored host systems. More information is available at http://www.needtext.net/monitor.

ASG-MobileControl: Provided by Epoch Integration under license from ASG, MobileControl enables secure access to Windows-based servers and applications from wireless handhelds, including BlackBerry. Administrators can manage Active Directory, Microsoft Exchange, SQL, and Terminal Services with the same level of control that they are used to on their desktop. In addition, users have the ability to start and stop Windows NT Services, access printer queues, monitor event logs and perform many other network administration tasks while away from their desks. As a result, IT professionals have the ability to react to system events immediately, from wherever they are, and significantly reduce downtime. More information is available at http://www.needtext.net/mobilecontrol.

All NeedTEXT products are affordably priced for small and medium-sized businesses, as well as branch divisions of larger enterprises. The software is easy to install, requires no additional training services, and provides immediate return on investment for customer organizations.

Epoch Integration is actively seeking resellers to address the increased demand in the market for these products. To date, the company has been successful selling the suite directly to end customers, assembling an impressive client list that includes Fortune 500 companies, numerous U.S. and Canadian government organizations, as well as small and medium-sized businesses around the world. As president of Epoch Integration, Ramon Tavares, explained, "The products have proven themselves time and time again in many of the world's most demanding customer environments. With the launch of this program, we are now ready to support the reseller community and give our channel partners the opportunity to capitalize on the growing popularity of the suite."

Participants in the program enjoy benefits such as:

- No annual fee

- Discount pricing

- Technical support

- Marketing materials

- Co-op marketing campaigns

- Lead referrals

Interested resellers may contact the company directly to receive a detailed reseller program package, as well as free not-for-resale versions of the software for evaluation purposes. More information is available at the Epoch Integration web site at http://www.epochintegration.com/partners.xml.

About Epoch Integration

Epoch Integration is a leading designer, developer and marketer of network management solutions for the worldwide infrastructure software market. The company's products, including the popular NeedTEXT suite, give Information Technology professionals the ability to manage their networks 24 hours a day, 7 days a week. By combining automated network monitoring and event notification with true two-way system access from handheld devices on global wireless networks, Epoch Integration effectively closes the loop on network management, thereby enabling significant reductions in downtime and its associated costs. The company currently provides network management solutions to such high-profile customers as Raytheon Missile Systems and the National Institutes of Health (NIH), in addition to small and medium-sized businesses around the globe. Founded in 1997, Epoch Integration is headquartered in Toronto, Canada. Please visit http://www.epochintegration.com/.

The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.

Epoch Integration Inc.

CONTACT: Epoch Integration Partnerships,partner@epochintegration.com, Direct: (416) 868-9898

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