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Single Source Systems, Inc. Attains Microsoft Gold Certified Partner Status in Microsoft Partner Program With SM-Plus(TM) Service Management Software

Posted on: Tuesday, 25 July 2006, 09:00 CDT

Single Source Systems, Inc., announced that it has attained Gold Certified status in the Microsoft Partner Program with a competency in Microsoft ISV/Software Solutions, recognizing Single Source's expertise and total impact in the technology marketplace. As a Gold Certified partner, Single Source has demonstrated expertise with Microsoft technologies and proven ability to meet customers' needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the marketplace.

SM-Plus, the company's Microsoft-based flagship software suite, is a fully integrated business solution for companies that sell, service, or install high-value, technical or industrial products. This ultra-flexible and configurable information and intelligence platform streamlines operations for all groups that interact to deliver service. SM-Plus supports best practices in contact centers, field service, depot repair, installation, sales, procurement, contract administration, materials, costing and finance. SM-Plus total support boosts responsiveness and drives performance for greater service results, customer satisfaction and profitability.

SM-Plus manages every aspect of service operations and improves performance for companies in several industries, including: aerospace, capital and industrial equipment, commercial food service equipment, high tech electronics, HVAC & mechanical services, medical equipment, specialty vehicles and telecommunications equipment.

The SM-Plus solution helps service personnel respond quicker, make better decisions, utilize resources more effectively, and build knowledge to speed future decision-making.

"We are extremely pleased to have attained Gold Certified status in the Microsoft Partner Program. This allows us to clearly promote our expertise and relationship with Microsoft to our customers," commented Tony Petrucciani, CEO, Single Source. "The benefits provided through our Gold Certified status will allow us to continue to enhance the software products that we provide for customers."

"Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities. They need to trust in someone that can act as an expert advisor for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies," said Allison Watson, Vice President of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. "Today, Microsoft recognizes Single Source as a new Microsoft Gold Certified Partner for demonstrating its expertise in providing customer satisfaction with Microsoft products and technology."

As one of the requirements for attaining Gold Certified Status, Single Source had to declare a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner's capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.

The Microsoft ISV/Software Solutions Competency recognizes the skill and focus partners bring to a particular solution set. Microsoft Gold Certified Partners that have obtained this competency have a successful record of developing and marketing packed software based on Microsoft technologies.

"Solutions Competencies are an important way for Microsoft to better enable ISVs to meet customer needs," said Sanjay Parthasarathy, Corporate Vice President of the Platform Strategy & Partner Group at Microsoft. "They allow ISVs to keep and win customers with their deep knowledge of solutions-based Microsoft platform technologies. Microsoft has a long history of working closely with ISV partners to help deliver compelling solutions and applications to our mutual customers, and the Solutions Competencies are an important step in continuing to enhance vital relationships with ISVs worldwide."

The Microsoft Partner Program was launched in December 2003 and represents Microsoft's ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners' businesses be successful.

About Microsoft

Founded in 1975, Microsoft (Nasdaq:MSFT) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at http://www.microsoft.com.

About Single Source Systems, Inc.

For companies that manufacture, sell, install or service technical or industrial products, Single Source is the solution partner of choice. In addition to developing and supporting service management software for over 250 customers worldwide, Single Source focuses on the total success of our customers - making their businesses easier to manage internally and externally by making it easier for their customers, dealers and suppliers to do business with them. Since 1985, the Company has developed, marketed and supported a powerful line of business software applications including integrated service management systems, ERP extensions, web portals, mobile workforce applications, interface connectivity products and custom developed solutions.

Single Source, a Microsoft Gold Certified Independent Software Vendor (ISV), is a two-time winner of the prestigious Inc. 500 fastest growing, privately-held companies in America. For more information visit the Single Source website at http://www.singlesrc.com.

Source: Business Wire

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