LiteScape Teams With Robertson Group to Display Unified Communications for Retail Application in The Cisco Company Store at Networkers 2006
Posted on: Tuesday, 15 August 2006, 12:00 CDT
LiteScape Technologies, Inc. (www.litescape.com) today announced that a pilot version of its Unified Communications for Retail application and Secure Personal Authentication Reader (SPAR) were showcased in conjunction with the Robertson Group in The Cisco Company Store at Networkers 2006. The Cisco Store gave visitors the opportunity to swipe a magnetic card or RFID card through LiteScape's SPAR device to win prizes from Cisco. Attendees also used the LiteScape application on IP phones to search and view information on the Top 20 Cisco Press books.
"It seemed a natural fit for Cisco to use partner applications in its company store to showcase capabilities for retail organizations," said John Robertson, president of the Robertson Group. "Given the technical nature of our clients, it was a great endorsement when they saw the power of the application. The solution exceeded our expectations and we are discussing plans to roll it out to our other company stores in the near future."
Mitsukoshi, one of the largest department stores in Japan, has implemented an "intelligent fitting room" in collaboration with Cisco Japan and LiteScape. With these applications, customers can check sizes and inventory of jeans and have merchandise delivered to them by sales associates. Customers are more apt to purchase when they can conveniently and quickly find what they need, resulting in a double-digit increase in sales for Mitsukoshi.
"Adding the LiteScape SPAR device to the Cisco Unified IP Phone creates great security for personal information and captures valuable information on customer buying habits," explains Rod Hamlin, LiteScape's executive vice president of sales and marketing. "Consumers are attracted to the latest tech gadgets, so retail is a space that is greatly enhanced by technology. Stores can build brand loyalty and automate processes to reduce costs and save margin, making our solutions a valuable differentiator in this win - win situation." For additional functionality, LiteScape's converged CRM solution provides associate self-service for highly secure time card clock-in and clock-out, access to benefits or bulletins, and the ability to receive multi-media product training broadcasts on Cisco Unified IP Phones or mobile devices.
Unified Communications for Retail solutions from LiteScape include OnCast Directory, which gives enterprises the ability to search and dial across multiple sites and view Presence availability before making a call. OnCast Directory can be used to broadcast to individuals or groups for multi-media training to increase productivity, or to send emergency alerts and create a safer work environment.
LiteScape offers a full line of solutions for the retail, government, financial, healthcare, and education verticals, which are delivered quickly with proven ROI. These solutions enable secure, real-time collaboration comprised of voice, data, and image streams that can be coordinated and simultaneously delivered to various IP devices.
About LiteScape Technologies
LiteScape enhances the value of IP-based networks through secure, personalized collaboration and communication. By communications-enabling telephones with interactive voice, text and image capabilities, LiteScape solutions improve business processes, employee productivity and the customer experience. The company's products provide VoIP Collaboration solutions for personalization (converged CRM) and security (identity management). LiteScape markets its products globally through value-added resellers and strategic partners including Bell Canada, Cisco, and Avaya. Headquartered in Redwood Shores, California, LiteScape is privately held and funded by top tier investors. For additional information, please visit www.litescape.com or email info@litescape.com
Contact: Jason Mandell and Melissa Biles LaunchSquad 415-625-8555 Contact via http://www.marketwire.com/mw/emailprcntct?id=62E238BB649F46A4 Sally Baggett Director, Marketing Communications LiteScape Technologies, Inc. 650-292-0322 Contact via http://www.marketwire.com/mw/emailprcntct?id=E484926FFDFE2348
SOURCE: LiteScape
Source: MARKET WIRE
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