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Virtela Communications Delivers Asia-U.S. Managed Enterprise Network for Pixelworks

Posted on: Tuesday, 13 July 2004, 06:00 CDT

DENVER, July 13 /PRNewswire/ -- Virtela Communications Inc., a global network solutions company, today announced that Pixelworks, Inc., a leading provider of system-on-chip ICs for the advanced display market, is using Virtela's managed private networking services to connect its locations in China and Taiwan with its U.S. corporate offices. The fully managed, fully redundant network has significantly improved network performance and reliability over previously used service provider solutions.

Pixelworks' solutions are used by the world's leading manufacturers of consumer electronics and computer displays to enhance image quality and ease of use. The company was attracted to Virtela's unique ability to provide consistently high performance and dedicated bandwidth in and out of China, one of the world's most challenging telecommunications markets, opening the door to business-quality enterprise voice and video over IP communications. Virtela's IP Service Fabric (IPSF(SM)) infrastructure exploits proprietary algorithms that intelligently route customer traffic via the best-performing path over multiple carrier networks, providing the highest end-to-end performance and availability worldwide.

For Pixelworks' international communications, Virtela has proven to consistently deliver unparalleled performance of less than 250 milliseconds (ms) latency, less than 1% packet loss, and less than 5ms of jitter. By comparison, on any given day, traditional VPNs to China can waiver between 300 and 1200ms latency and up to 50% packet loss, making them unusable for most wide area network (WAN) applications.

"The simplicity of Virtela's managed service approach, their accommodating attitude during the troubleshooting and setup phase and the consistency and redundancy of the solution, were all very attractive aspects for us," said James Levis, IT director at Pixelworks. "Virtela has proven to be a good balance of flexibility, responsiveness, and consistency. All traits that will serve us well if we expand further into Asia-Pac."

The Pixelworks network includes primary E1 and T1 connections with dynamic DSL back-up links in China and Taiwan. Even with the completely redundant design of the network, Pixelworks is saving significantly on its monthly network costs had it elected to implement traditional solutions such as Frame Relay or Private Line. Additionally, Virtela delivered circuits within 45 days as opposed to the more common three to six-month turn-up for traditional U.S.-based carriers. The Virtela network cleanly fit with the existing VPN architecture used by Pixelworks and required minimal changes during the transition away from their previous service providers.

Virtela provides one stop shopping for implementation and management of local network access via relationships with more than 200 access providers worldwide. A dedicated project manager handles the process from end-to-end, from provisioning and monitoring to integrated billing and support. Virtela's multilingual Network Operations Center provides expert 24x7 support around the world.

"On top of improving performance for their bread and butter enterprise applications, such as email and file transfers, Pixelworks now has a foundation for next generation applications which will enhance their competitive edge," said Vab Goel, Virtela's chairman and partner at Norwest Venture Partners. "As a result of outsourcing to Virtela, Pixelworks benefits from a tailored solution that meets their stringent requirements, greatly improves their end user experience and raises the technology bar for the rest of the manufacturing sector."

Virtela VPN is the foundation on which Virtela delivers its comprehensive suite of network, security and application solutions. Key to its service-oriented and consultative approach, Virtela augments its core offerings with value-added capabilities such as network architecture and security policy consulting, design and implementation, including provisioning and on-site installation. Ongoing, Virtela delivers 24x7 proactive monitoring, management and support, customer control via web portal, a single point of contact, a single integrated bill, 4-hour hardware replacement worldwide and stringent service level agreements, including outage notification within 15 minutes.

About Pixelworks, Inc.

Pixelworks, headquartered in Tualatin, Oregon, is a leading provider of system-on-chip ICs for the advanced display industry. Pixelworks' solutions provide the intelligence for advanced televisions, multimedia projectors and flat panel monitors by processing and optimizing video and computer graphics signals to produce high quality images. Many of the world's leading manufacturers of consumer electronics and computer display products utilize our technology to enhance image quality and ease of use of their products.

For more information, please visit the company's Web site at http://www.pixelworks.com/.

About Virtela

Virtela Communications Inc. delivers award-winning network and security solutions to many of the world's largest and fastest-growing multinational companies. Currently serving customers across six continents, Virtela's network reach spans more than 190 countries. Virtela's unique Internet Protocol Service Fabric (IPSF(SM)) offers the foundation for delivering critical applications via the company's acclaimed service methodology, with a services suite that includes IP-based virtual private networks (VPNs), security services, Voice over IP, Video over IP, and network consulting services.

Virtela is headquartered in Denver, Colorado, with a second Network Operations Center in Mumbai, India. Virtela is a privately held company funded by investors including Norwest Venture Partners, New Enterprise Associates, Palomar Ventures, Symantec Corp., and Juniper Networks . For more information, please call (720) 475-4000 or visit http://www.virtela.net/.

Pixelworks is a trademark of Pixelworks, Inc. All other trademarks and registration marks are the property of their respective corporations.

Safe Harbor Statement

This press release contains statements, including statements concerning the acceptance of the technology by lead customers, that are forward-looking statements within the meaning of the Securities Litigation Reform Act of 1995. Such statements are based on current expectations, estimates and projections about the company's business. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Actual results could vary materially from the description contained herein due to many factors including the non-acceptance of the technology by lead customers and consumer demand for flat panel televisions as well as the risks detailed from time to time in the company's Securities and Exchange Commission filings. The forward-looking statements contained in this press release speak only as of the date on which they are made, and the company does not undertake any obligation to update any forward-looking statement to reflect events or circumstances after the date of this news release. If the company does update one or more forward-looking statements, investors and others should not conclude that the company will make additional updates with respect thereto or with respect to other forward-looking statements.

Virtela Communications Inc.

CONTACT: Media, Jane Morrissey of Virtela Communications,+1-720-475-4012, jmorrissey@virtela.net

Web site: http://www.pixelworks.com/

Web site: http://www.virtela.net/

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