Rivermine Partners With SAI to Deliver an Integrated Call Accounting and Telecom Expense Management Solution
Posted on: Thursday, 2 November 2006, 09:00 CST
EL DORADO HILLS, Calif. and FAIRFAX, Va., Nov. 2 /PRNewswire/ -- SAI and Rivermine today announced a strategic partnership to incorporate SAI's Web-based Sierra Gold(TM) Virtual Telemanagement System into Rivermine's telecom expense management (TEM) solution. The new product, Rivermine(R) Call Accounting, will help provide companies a greater level of visibility into their telecom environment from high-level dashboards down to the detailed call record level.
Rivermine Call Accounting enables call details such as time, duration, employee involved, department information, call cost and more to be reported and analyzed. It enables detailed cost allocation to profit centers and clients, helps limit fraudulent phone activity, boosts employee productivity through providing management oversight of phone use/misuse and can help optimize traffic and network usage. With the addition of Rivermine Call Accounting, powered by Sierra Gold, the overall Rivermine telecom expense management solution can now offer visibility into, and control over, nearly all aspects of an organization's telecom environment.
In addition to providing valuable productivity metrics, the combined solution automates and provides reporting and analytics for many cumbersome tasks such as contract negotiation, service ordering and provisioning, invoice processing, auditing, cost allocation and fraud monitoring. Rivermine Call Accounting can be deployed as a standalone solution or as part of an overall TEM program.
"This combination of voice and data cost management services and products provides organizations powerful insight into their telecom usage to better manage their infrastructure and resources, and to boost employee productivity," said SAI president David L. Schmidt. "The solution can be quickly implemented so that companies and government organizations can begin to realize the needed cost reductions in a matter of weeks."
"Partnering with SAI enables us to leverage detailed call information in our overall TEM solution to provide greater efficiencies and savings for our customers," said Rivermine President and CEO Mark Logan. "Rivermine Call Accounting gives our customers further insight into their telecom environment for both high-level and drill-down analysis, allowing them to make optimal decisions for their business."
About SAI
For 25 years, SAI's Sierra Gold(TM) Virtual Telemanagement System has been a premier call accounting application for Fortune 1000 companies across a broad base of industries. Servicing customers worldwide and supporting all major manufacturers of wired and IP voice products, SAI offers both on-site and service solutions along with a number of optional services to help companies reduce telecom expenses, optimize telecom networks, improve employee productivity and improve the management of equipment, services and vendors. For more information, visit http://www.sierragold.com/ .
About Rivermine
Rivermine is a leading provider of automated solutions that enable organizations to gain visibility into, and control over, their telecom spend. Rivermine's software and managed services have saved many Fortune 1000 companies and large government agencies millions of dollars per year. These market-leading Telecom Expense Management (TEM) solutions automate the entire telecom lifecycle including contract sourcing, procurement, provisioning, inventory management, invoice processing/auditing and more. For additional information, visit http://www.rivermine.com/ .
Available Topic Expert(s): For information on the listed expert(s), click appropriate link. David L. Schmidt http://profnet.prnewswire.com/Subscriber/ExpertProfile.aspx?ei=54209
SAI
CONTACT: Chad Randolph of SAI, +1-916-939-8500, or chad@sierragold.com;or Cindy Zhou of Rivermine, +1-703-995-6016, or media@rivermine.com; or EveSheridan of Young & Associates, +1-303-410-7117, or eves@yapr.com
Web site: http://www.sierragold.com/http://www.rivermine.com/
Source: PRNewswire
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