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Siemens HiPath Managed Services Enables City to Offer Residents Quality Wireless Broadband Now and in the Future

Posted on: Monday, 5 March 2007, 09:00 CST

Siemens Communications Inc. [NYSE: SI] today announced that the City of Lompoc, Calif., has selected Siemens HiPath Managed Services to provide support and continuous monitoring of the city's wireless network.

Lompoc, known as the "City of Arts and Flowers," is nestled at the foot of the Santa Ynez Mountains, 155 miles north of Los Angeles, and 55 miles west of Santa Barbara. The city government wanted to offer residents and businesses a subscription-based wireless broadband network that would grow with citizens' usage and technology needs. To ensure the success of the project, the city wanted a strong technology management and customer support plan. "We lacked staff and expertise to maintain the network in-house," said John Greenly, Wireless Services Administrator for the City of Lompoc. "Enhancing our subscribers' satisfaction is our number-one priority, and Siemens' assistance enables us to do that most effectively while controlling costs."

Siemens Communications' experience with municipal Wi-Fi networks, its scalable solutions and its compatibility with Lompoc's existing infrastructure convinced the city to choose Siemens over all competitors. Siemens now provides its HiPath Managed Services Service Desk and Network Operations Center support for the LompocNet network, the wireless Internet Service Provider that the city owns and operates. Under a three-year contract, Siemens will provide experienced management and technical staff to perform service desk support and network monitoring from remote centers in Hoffman Estates, Ill., and Irving, Texas.

Siemens HiPath Managed Services offers a single point of contact and accountability for service needs within multivendor communications infrastructures. A comprehensive portfolio of out-tasking and consultative services includes IP convergence monitoring and remote management of data networks, applications, servers and communication platforms. The portfolio also includes operational services such as end-user service desks, asset management, software MACs, implementation, project management, vendor coordination and disaster recovery.

"Our solution with the City of Lompoc demonstrates our focus on innovative services that help our customers harness the full business value of their communications investment," said Todd Habersang, Vice President of Managed Services at Siemens Communications. "Through our Open Unified Communications philosophy, we provide flexible, scalable and user-centric technology and services that work on any platform or device -- virtually anywhere, anytime. Our key role is to understand our customers' business, become their trusted partner and help them achieve their potential."

For more information, visit www.siemens.com/communications.

About Siemens

Siemens AG (NYSE:SI) is one of the largest global electronics and engineering companies with reported worldwide sales of $96 billion in fiscal 2005. Founded nearly 160 years ago, the company is a leader in numerous fields, including medical technology; power systems; automation and control systems; transportation; information and communications; lighting; building technologies; water technologies; and services and home appliances. Based in Munich, Siemens AG and its subsidiaries employ 460,000 in 190 countries. Eleven of Siemens' worldwide businesses are based in the United States and are supervised from Siemens' U.S. corporate headquarters in New York City. Siemens' American operations produce annual sales of $18.8 billion and employ approximately 70,000 people in all 50 states and Puerto Rico. For more information on Siemens in the United States, visit www.usa.siemens.com

About Siemens Communications, Inc.

Siemens Communications, Inc. is one of the world's leading vendors of Open Communications solutions for enterprises of all sizes, enabling business processes to be more productive, faster and more secure -- with any device, network or information technology infrastructure. A wholly owned subsidiary of Siemens AG, the company is based in Boca Raton, Fla., and employs 17,000 employees globally. For more information, visit www.usa.siemens.com/communications.

Note: Siemens, HiPath and ProCenter are registered trademarks of Siemens AG or its subsidiaries and affiliates. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.

Source: Business Wire

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