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InterCall and Reliance Form Partnership to Improve Call Quality and Conferencing Capacity in India

Posted on: Monday, 30 April 2007, 18:00 CDT

InterCall has formed a strategic alliance with Reliance Communications to deliver integrated audio conferencing solutions to its millions of customers in India.

"India is one of the fastest growing global business centers in the world," said Scott Etzler, president of InterCall. "This local-level solution links India to our high quality global network and support centers for all calls generated from and throughout India."

The new global connection centers create a unique position for InterCall to provide reliable, high-quality conferencing solutions for global businesses and allows for higher call capacity and instant accessibility to conferences launched in India. Conference callers can now host and/or join conferences using local dial-in numbers from most major cities throughout India.

Conferencing accounts for 70 percent of all meetings and is now the preferred option for many companies who conduct employee training, particularly those with a workforce that is spread out across the country or on the other side of the world. The visual nature and interactive features of desktop Web conferencing provide a more productive learning environment than being in a live classroom.

"We are pleased to partner with InterCall which will enable us to bring into the country the most sophisticated conferencing service ever offered," said Prakash Bajpai, president & CEO, Enterprise Business, Reliance Communications. "The coming together of the communications and conferencing giants augurs well for our fast developing country and it will significantly expand our value proposition to end users. We look forward to a growing and fruitful business relationship with InterCall."

Conferencing in India has significantly increased in the last 12 months, making India one of the fastest growing conferencing countries in the world and according to Wainhouse Research, it's expected to continue to grow aggressively over the next 5 years.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps people and companies to be more productive by providing advanced audio, event, web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. For more information please visit www.intercall.com.

About Reliance Communications

Reliance Communications Limited founded by late Shri. Dhirubhai H Ambani (1932-2002) is the flagship company of the Reliance Anil Dhirubhai Ambani Group. Rated among Asia's 6 Topmost Valuable Telecom Companies, Reliance Communications is India's foremost truly integrated telecommunications service provider. The company, with a customer base of over 31 million, including close to one million individual overseas retail customers ranks among the Top 10 Asian Telecom companies. Reliance Communications corporate clientele includes 600 Indian and 250 multinational corporations, and over 200 global carriers.

The company has established a pan-India, next generation, integrated (wireless and wireline), convergent (voice, data and video) digital network that is capable of supporting best-of-class services spanning the entire Infocomm value chain, covering over 6000 towns and 300,000 villages. Reliance Communications owns and operates World's largest next generation IP enabled connectivity infrastructure, comprising over 150,000 kilometers of fibre optic cable systems in India, USA, Europe, Middle East and the Asia Pacific region. Website: www.reliancecommunications.co.in

Source: Business Wire

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