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N|Frame Attributes Banner First Quarter to High Customer Satisfaction, Expanding Services, New Facilities and Staff Additions

Posted on: Monday, 7 May 2007, 09:00 CDT

INDIANAPOLIS, May 7 /PRNewswire/ -- n|Frame, one of Indiana's largest business continuity experts, reports a record first quarter with significant increases in revenue and the highest ever customer satisfaction ratings. During this period the company also added a variety of new services, national facilities and staff members.

At the end of the first quarter, n|Frame's Chief Operating Officer Robert J. Alcorn reported 21 percent year-over-year revenue growth. Based on growing demand from current customers, a full sales pipeline and a series of new partnerships, Alcorn expects to surpass this growth rate in 2007. Following the February announcement of n|Frame's acquisition by Continental Broadband, Inc., the new ownership structure has yielded significant benefits to n|Frame's clients. These include broader managed technology services and access to a network of data centers across the U.S. offering geographically- diverse data replication and disaster recovery options.

"Our relationship with Continental Broadband and ongoing positive revenue performance are fueling our ability to re-invest in n|Frame's services, infrastructure and personnel," noted Alcorn. "The combined strength of our solid business model, financial strength, depth and breadth of services and technical expertise continue to sustain our market leadership position."

A first-quarter customer satisfaction survey illustrated the loyalty of n|Frame's clients. In the proprietary survey, 99.5 percent of respondents stated they would recommend n|Frame to a colleague. "Many of our clients have been with us for years," says Alcorn. "I'm proud that we have the trust and confidence of some of Indiana's largest corporations. I attribute our high customer satisfaction ratings to our staff's consistent attentiveness to detail and a corporate culture of going 'above and beyond' the call of duty in meeting client needs. Though n|Frame continues to grow in size and scope every quarter, it's the employees' ongoing dedication to extraordinary service that enables our continued success."

To manage the company's continued growth, during first quarter n|Frame added and promoted several key staff members:

-- A sales executive with more than 10 years experience in the information technology, finance, manufacturing and transportation industries, Erin Masterson joined n|Frame to broaden the company's network of strategic partners. She has a proven track record of achievement in dynamic, competitive environments and works with existing clients to provide the highest level of ongoing support. A graduate of Indiana University, Erin assists prospective customers in aligning their business goals with technology solutions.

-- Michael Seals was promoted from lead engineer to manager of managed services. His primary responsibilities are to develop value-added managed services offerings and ensure consistent high-quality delivery of those services. With more than 19 years experience in the technology industry, Seals has in-depth knowledge of IT needs unique to many industries including finance, telecommunications, pharmaceutical, government and education. He has earned IT systems management degrees from Irvine Valley College, California and Indiana Institute of Technology.

-- Eric Beasley joined n|Frame as senior systems engineer. A tier-four systems professional with multiple certifications including Microsoft and VMware, Beasley is responsible for service and network administration, and SAN and server virtualization services. He will utilize his vast experience in the healthcare, tourism and financial industries to lead research and development of innovative new products and services. Beasley earned bachelor's and master's degrees in management from Purdue University and led the launch of virtualization services for financial technology services company Baker Hill, an Experian Company.

About n|Frame

As a SAS 70 Type II compliant organization, n|Frame helps companies achieve true business continuity through a unique failover model that integrates backup systems with standard operating procedures. This is accomplished through n|Frame's advanced technology infrastructure that includes a professional data center, commercial Internet connectivity and a state-of-the-art workplace recovery center. n|Frame supports enterprise Internet applications (ASPs), networks, e-commerce Web sites, call centers and workplaces with premium data center outsourcing and colocation; router, firewall and switch management; 24/7 network, system and hardware monitoring; Web, application, database and e-mail system hosting; e-mail management and protection services; and customizable disaster recovery solutions (including Agility(TM) mobile recovery units). n|Frame is owned by Continental Broadband and operates from Carmel, Ind. near Indianapolis. To learn more about the company, please call 317-805-3759 or visit http://www.nframe.com/.

MEDIA CONTACTS Margaret Osborn margaret@synergy-mg.com 317-205-9690 ext. 224 Synergy Marketing Group, Inc. Amy Zucker amy@synergy-mg.com Synergy Marketing Group, Inc. 317-205-9690 ext. 223

n|Frame

CONTACT: Margaret Osborn, +1-317-205-9690 ext. 224,margaret@synergy-mg.com, or Amy Zucker, +1-317-205-9690 ext. 223,amy@synergy-mg.com, both of Synergy Marketing Group, Inc.

Web site: http://www.nframe.com/

Source: PRNewswire

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