New Solution Center on FlukeNetworks.Com Helps Customers Find Answers to VoIP Deployment Problems
Posted on: Monday, 25 June 2007, 06:06 CDT
A new Solution Center on Fluke Networks' web site is helping customers solve real-world network Voice over IP (VoIP) problems. As noted by Forrester Research, VoIP continues to attract attention, but widespread use is slow to come. "Enterprises are aggressively moving forward with experiments and limited deployments .... More customers are evaluating these technologies or conducting initial rollouts than ever before; only their complete deployments are stalled."(1)
The VoIP performance management Solution Center (www.flukenetworks.com/voip) leads the user through the basic concepts of VoIP management and why it is not just another application. Lance Stovall, COO for IElement, Inc, in Dallas, Texas, said his company needed to know "how IT Services are impacted by the introduction of VoIP into the LAN. The information (on FlukeNetworks.com) was very helpful, insightful and helped confirm some of my hypotheses about this subject."
Nine technical documents are offered, ranging from "VoIP Performance Management in the Converged Network" to "VoIP Basics for IT Technicians," are specific topics from the Knowledge Base.
Customers are also using the Solution Center to learn how managing both VoIP and APM in a converged network environment can help their business. "The information I needed is part of the SLA management solution," said Wichit Jitman, BSS/OSS Solution Architect for Datacraft Thailand Ltd. In Bangkok, Thailand. "The Solution Center provided not only technology and product information, but also a business perspective. Fluke Networks has developed technology to focus more on application monitoring and become to competitive player in the system & application management market."
Visitors to the Solution Center also have reported discovering new and valuable material they were not specifically seeking.
"The information on the (Fluke Networks) website allowed us to compare the options and decide what we would need to help insure the quality and uptime of our network," said Jeremy Carter, Assistant Director of IT for Bartholomew County, Indiana. "When we started looking at options for the physical plant but saw what great tools Fluke Networks had on the management side as well."
Fluke Networks' Solution Center provides answers to real-world technical problems. Content is centered around case studies, product information, technical documentation, virtual product demonstrations, upcoming events related to the topic, and an in-depth knowledge base of customer-tested solutions.
"We understand that for IT professionals, a solution is more than a point product," said Jeff Lime, Fluke Networks' Senior Vice President of Marketing. "A solution includes knowledge and information ranging from general industry trends to specific application details. When combined with our award-winning products, we can truly offer our customers Network SuperVision."
Fluke Networks' Solution Center provides detailed information organized around datacom cabling, IT networking, and telecommunications providers, and is located at http://www.flukenetworks.com/solutions.
About Fluke Networks
Fluke Networks provides innovative solutions for the installation and certification, testing, monitoring and analysis of copper, fiber and wireless networks used by enterprises and telecommunications carriers. The company's comprehensive line of Network SuperVision(TM) Solutions provide network installers, owners, and maintainers with superior vision, combining speed, accuracy and ease of use to optimize network performance. Headquartered in Everett, Washington, the company distributes its products in more than 50 countries. More information can be found by visiting Fluke Networks' Web site at www.flukenetworks.com or by calling (800) 283-5853.
(1) Forrester Research, Inc, "The Protracted North American Enterprise Migration To VoIP," August 22, 2006
FOR MORE INFORMATION: Dan Wright Public Relations Manager Fluke Networks (425) 446-5633 Email Contact
SOURCE: Fluke Networks
Source: MARKET WIRE
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