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Last updated on April 16, 2014 at 15:14 EDT

Latest 3CLogic Stories

2014-04-08 23:24:41

3CLogic Introduces Athena Reporting, a Market-Leading Reporting Framework, and Iris, Enhanced Scripting Engine as Part of Latest Product Release Rockville, MD (PRWEB) April 08, 2014 3CLogic, delivering next generation inbound, outbound and blended cloud-based contact center solutions, today announced its 5.0 software release in which it unveiled its new market-leading Athena Reporting framework, Iris scripting engine, and additional product upgrades. The software release comes at a time...

2014-03-19 23:25:18

DMG Consulting’s 2013-2014 Cloud-Based Contact Center Infrastructure Market Report Ranks 3CLogic Highest in Security, Reliability, and Scalability Rockville, MD (PRWEB) March 19, 2014 3CLogic, delivering next generation inbound, outbound and blended cloud-based contact center solutions, today announced it has scored top marks in 10 customer satisfaction categories in DMG Consulting LLC’s annual 2013-2014 Cloud-Based Contact Center Infrastructure Market Report. Among the categories...

2014-03-04 23:23:37

Blu Venture Investors Lead Round of Series B Funding - Robert Killory Named Chief Customer Officer Rockville, MD (PRWEB) March 04, 2014 3CLogic, delivering next generation inbound, outbound and blended cloud-based contact center solutions, today announced it has closed a $4.2 million series B round of funding. Led by Blu Venture Investors, the investment will support the company’s rapid growth to further expand its call center software-as-a-service (SaaS) business offerings. In...

2014-01-29 23:23:32

3CLogic’s Cloud-Based Contact Center Solutions and Interplay Analytics improve contact center performance with cloud technology and analyzing customer interactions through multiple channels. Rockville, MD (PRWEB) January 29, 2014 3CLogic, the only contact center solution on the Amazon Web Services (AWS) cloud, announces its channel partnership with Interplay Analytics, the market-leading consulting firm that helps organizations improve contact center performance and customer service....

2013-10-30 23:35:10

CATS Integration with 3CLogic saves recruiters time by showing candidate profiles when they call and by allowing scheduled auto dialing campaigns. Rockville, MD (PRWEB) October 30, 2013 CATS Software Inc., the makers of the popular CATS Applicant Tracking System, announced today the integration with contact center solution from 3CLogic. As a partner of CATS Software, 3CLogic helps CATS users schedule automated dialing campaigns and quickly displays candidate records when candidates call...

2013-07-17 23:18:44

New partnership results in innovative and extremely reliable software and voice solutions for contact centers Across the Nation. The customers of 3CLogic and PowerNet Global will now have access to a powerful integration of voice, data, and SIP carrier services with 3CLogic’s reliable, secure, and advanced call center software solution. Rockville, MD (PRWEB) July 17, 2013 3CLogic, the only cloud-based contact center solution hosted through Amazon Web Services (AWS), has teamed up with...

2013-06-28 23:17:47

The 3CL Foundation has launched an ongoing campaign to donate free licenses of its contact center software to non-profits and higher education institutions. Rockville, MD (PRWEB) June 28, 2013 3CLogic, the only contact center software solution hosted by Amazon Web Services, has created the 3CL Foundation in order to connect their technology to non-profit organizations and higher education institutions. The 3CL Foundation has launched an ongoing campaign to donate five licenses of its...

2013-05-30 23:19:56

3CLogic announces the successful transition of Rising Point Solutions to the 3CLogic contact center software system Rockville, MD (PRWEB) May 30, 2013 3CLogic, the only cloud-based contact center solution hosted on Amazon Web Services (AWS), today announced the successful transition of Rising Point Solutions to the 3CLogic system. Rising Point Solutions is an industry leader in credit consultation and credit restoration services for both consumers and businesses. Now that they are utilizing...

2013-01-10 05:02:53

3CLogic's inbound, outbound, and blended cloud-based contact center software gives LeadMaster CRM clients comprehensive computer telephony capabilities for the LeadMaster system. Rockville, MD (PRWEB) January 09, 2013 3CLogic, the leader in cloud-based contact centers hosted on Amazon Web Services (AWS), today announced the expansion of its existing partnership with LeadMaster customer relationship management (CRM), the leader in sales and lead management, to the United Kingdom (UK)....

2013-01-01 05:00:08

Inbound and Outbound contact center capabilities integrated with cloud based CRM system provides enhanced Computer Telephony Integration (CTI). Secure and easy to use solution drives down cost while increasing productivity. Rockville, MD (PRWEB) December 31, 2012 3CLogic, the leader in cloud based contact centers hosted on Amazon Web Services (AWS), today announced the integration of its contact center software solution with SugarCRM, the market-leading customer relationship management...