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Last updated on April 16, 2014 at 12:01 EDT

Latest 9-1-1 Stories

2014-04-16 08:39:10

Pierce County, Washington to utilize interoperable CAD, Mobile and Analytics HUNTSVILLE, Ala., April 16, 2014 /PRNewswire/ -- South Sound 911, an interlocal agency created in an effort to consolidate public safety answering points (PSAPs) in Pierce County, Washington, has selected Intergraph(®)'s public safety solutions to replace multiple disparate systems and support multi-site, multi-jurisdictional, multi-discipline response. The project includes multiple PSAPs for police, fire...

2014-04-16 08:38:28

Third Annual Awards Recognize U.S. 9-1-1 Call-Takers; From Rescuing Victim in Car Swept Away by Flood to Finding Kidnappers to Saving Lives in Medical Emergencies, Winner and Four Regional Honorees Praised for Excellence FRAMINGHAM, Mass., April 16, 2014 /PRNewswire/ -- April is National 9-1-1 Education Month and the second full week is also traditionally celebrated as National Public Safety Telecommunications Week. With this in mind, the third Annual Smart Telecommunicator Awards kicked-off...

2014-04-15 08:37:16

MADISON, Conn., April 15, 2014 /PRNewswire/ -- PowerPhone, a leading provider of training services and 911 call handling protocols, today announced the release of their entire continuing education curriculum online. A 2012 survey conducted by the company revealed a growing need for easing and more cost-effective continuing education training for public safety personnel, with 78% of personnel expected to take at least one online course in 2013. With this launch, PowerPhone will provide...

2014-04-08 08:38:28

WASHINGTON, April 8, 2014 /PRNewswire/ -- Emergency call takers have a new opportunity for professional education and development as the Friends of 9-1-1 initiative announces the availability of Telecommunicator Continuing Education Scholarships. Applications for the program are being accepted through April 30 and are open to any 9-1-1 call taker with at least one year of experience and good standing with his or her employer. "Working in 9-1-1 is a rewarding but pressure-packed job,"...

2014-04-08 08:37:34

Improved Architecture Provides Scalable, NENA i3 compliant NG9-1-1 Technology ANNAPOLIS, Md., April 8, 2014 /PRNewswire/ -- TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS), a world leader in highly reliable and secure mobile communication technology, today announced the availability of its Defender9-1-1(TM) Public Safety Answering Point (PSAP) call handling solution. Defender9-1-1, the next generation of TCS' X-Solution(TM) product line, features advanced capabilities, improved...

2014-04-01 08:33:01

9-1-1 Professionals Seek to Raise Awareness of 9-1-1 Challenges WASHINGTON, April 1, 2014 /PRNewswire/ -- Nearly every community is home to 9-1-1 call takers who have calmly and professionally saved the day in dangerous situations, whether it involves walking parents through saving their baby's life or communicating with a man who can't speak by having him tap the phone "yes" or "no" to a series of questions. NENA - The 9-1-1 Association - believes that April, also known as...

2014-03-31 08:34:20

From Assisting Air Traffic Controllers in Dealing with Plane Crashes to Helping Callers in Submerged Cars, Public Encouraged to Vote and Help Recognize 9-1-1 Telecommunicator Excellence FRAMINGHAM, Mass., March 31, 2014 /PRNewswire/ -- For the past several weeks, 9-1-1 call-takers and dispatchers (telecommunicators) in the United States have been nominated by their colleagues and citizens for the third annual Smart Telecommunicator Awards. Today, Rave Mobile Safety, the trusted software...

2014-03-25 08:38:26

Lab Enables 9-1-1 Call-Handling Solution Vendors to Test Text-to-911 Interfaces before Deployment with PSAPs ANNAPOLIS, Md., March 25, 2014 /PRNewswire/ -- TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS), a world leader in highly reliable and secure mobile communication technology, today announced that it will open the text-to-911 capable, TCS ESInet Interoperability Lab in April 2014. The TCS Emergency Services IP Network (ESInet) Interoperability Lab, the first of its kind, will enable...

2014-03-24 12:34:29

Michigan Dispatcher Honored with SmartSave Award by Smart911 in Recognition of Efforts to Effectively Dispatch Proper Response Teams to Citizen in Need IONIA COUNTY, Mich. and FRAMINGHAM, Mass., March 24, 2014 /PRNewswire/ -- A telecommunicator with Michigan's Ionia County Central Dispatch (ICCD) was recognized for outstanding efforts to aid a citizen in need using Smart911, the County's 9-1-1 service aimed at improving emergency response. ICCD Director Jim Valentine presented...

2014-03-24 08:27:49

NENA Members Call on Congress to Enact New Legislation ARLINGTON, Va., March 24, 2014 /PRNewswire/ -- Nearly 200 9-1-1 leaders from across the nation are gathering in Washington, DC, this week to discuss emergency communications issues with top policy makers. The annual event, known as "9-1-1 Goes to Washington," brings members of NENA, The 9-1-1 Association, to the nation's capital to educate lawmakers about the various challenges faced by local 9-1-1 call centers, which answer more than...