Latest 999 Stories

CALLING for an ambulance can be one of the most anxious moments in your life, but it is thankfully something most of us will only do once or twice in our lifetime. People ring when they are worried, stressed or anxious, which is why it is best to be prepared with the answers you need to help the ambulance 999 call taker. When you are transferred to the ambulance control and contact centre by the BT operator, the first question you will be asked is your location. If you are calling from...

By MARTIN WILLIAMS AMBULANCE service executives were not to blame for the loss of details of almost one million 999 emergency medical calls, including caller numbers and patient names, Scotland's Health Secretary said yesterday. Nicola Sturgeon said she was satisfied that the Scottish Ambulance Service had followed guidelines and the missing information, lost during transit of a data disk, was both encrypted and password-protected. Investigations are continuing into how the records of...